I graduated from Western Illinois University in 2017 with a bachelor's degree in communications and a minor in marketing. Throughout college, I gained sales experience through telemarketing for Thomas L. Cardella & Associates where I sold products for Verizon and Affinion group. After college I started a job in the health care field working with adults with intellectual disabilities. I realized through this job that I really liked helping people in a direct way, so I stayed in this position for around three years, and then transitioned into a management position at Mental Health Centers of Western Illinois where I worked simultaneously as a QIDP and Community Day Services Supervisor. After working in this position for around 3 years, I began to desire a new challenge, so I decided to once again pursue a career in sales. I am currently employed fulltime as sales account executive for a sales and marketing company called Solidago Managment.
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Sales Account ExecutiveSolidago Management Nov 2023 - PresentOmaha, Nebraska, United States-Consult face-to-face with customers within an account territory -Identify customer needs and assist with product inquiries to ensure customers understand the client's products/services-One-on-one interactions with customer/giving presentations-Identify and classify sales opportunities-Participate in training sessions, conference calls, and sales meetings -
Qualified Intellectual Disabilities Professional And Cds SupervisorMental Health Centers Of Western Illinois Oct 2020 - Nov 2023Carthage, Illinois, United States-Support clients to achieve their personal goals/outcomes-Provide customer service to home based clients/guardians and assist them with all necessary paperwork and/or questions-Consulted with the agency physiatrist to discuss clients’ behavioral statuses/changes so that he could properly diagnose them for the appropriate treatments/medications to be prescribed -Maintain positive working relationships with all clients and outside agencies associated with CDS-Assess, monitor, document and ensure the provision of quality care to clients-Supervise, manage, evaluate and ensure efficiency of all supervised staff-Lead morning meetings-Create weekly schedules that include classes for clients that facilitate personal growth and independence-Ensure accurate monthly consumer attendance records are kept and sent to necessary billing-Assist on the working floor or with community outings as needed -
Direct Support ProfessionalDd Homes Network Jul 2017 - Oct 2020Carthage, Illinois, United States-Assisted individuals with developmental disabilities to enhance independent living skills and personal growth -Implemented plans and programs for individuals to achieve daily goals and community integration-Documented individual’s program performance, behavioral change, and medication information daily -Carried out basic caregiving duties to individuals who needed assistance with daily tasks-Administered daily medications and basic medical care -Transported individuals to and from community outings -
Sales RepresentativeThomas L Cardella & Associates May 2014 - Aug 2016Keokuk Ia-Called prospective customers to sell products and services on behalf of Verizon, Verizon Fios, and Affinion Group-Influenced customers to buy products by following a prepared sales pitch to give service, product information, and price quotations.-Provided excellent customer service to prospects placing telephone orders, requesting information on products, or resolving potential problems-Exceeded daily sales quotas and was compensated with commission
Mark James Education Details
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Western Illinois UniversityGraduated -
Southeastern Community CollegeGraduated
Frequently Asked Questions about Mark James
What company does Mark James work for?
Mark James works for Solidago Management
What is Mark James's role at the current company?
Mark James's current role is Sales Account Executive.
What schools did Mark James attend?
Mark James attended Western Illinois University, Southeastern Community College.
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