Mark Johns Email & Phone Number

Gilbertsville, Pa, Us

Allentown, Pennsylvania Area

CO-FOUNDER / AREA DIRECTOR* Position Profile: As an independent contractor. Manage multiple locations, tasked with overseeing the sale of surety bail bonds and underwriting Indemnitors properly in retail locations so only acceptable, calculated risk are taken by the insurance company. Responsible for managing the overall operations of each facility to ensure the proper training of subordinates to maintain the bail conditions of approximately 2-3 hundred defendants on a monthly basis. Routinely call, visit, or interview defendants to make sure they are abiding by the bail conditions as mandated by the state court. Appointed in 16 different counties in the state of Pennsylvania empowered to post and enforce bail conditions in accordance with state law. Routinely appearing before multiple Magisterial District Justice’s as well as the Court of Common Pleas to testify, request Bail Piece’s for warrants, post bail and to revoke the bail of defendants if necessary. Conduct civil and or criminal investigations to apprehend defendants to have them remanded into custody due to a Bench Warrant being issued for their arrest for Failure to Appear. NOTABLE ACCOMPLISHMENTS:* Pennsylvania State Police Lethal Weapons Certified Agent Act 235 Badge # 53682* Effectively recruit, promote, and train all retail staff at store level from the ground up for multiple locations* Federal department of Correct Non-custody prison guard training via Berks County Correctional facility* Tasked with overseeing the underwriting and management of a multi-million-dollar portfolio of insurance risk* Obtained and maintains a PA state P&C insurance License # 633667 * Delaware State Police Appointed Bail Enforcement agent badge #611* Responsible for overall P&L that consistently cuts losses in revenue and exceeded company expectations

Position Profile: Reporting directly to the Regional VP of Operations; Responsible for managing all aspects of site operations in order to provide quality medical care and services to MedExpress patients. Responsibilities include but are not limited to; RX formulary security / DEA compliance, recruiting, training, HIPAA OSHA compliance, marketing of occupational medicine, roll out of EMR upgrade, staying within budgetary requirements and care management for Workers’ Compensation patients in conjunction with clinical support. Responsible for the overall clinical and financial success of the facility.NOTABLE ACCOMPLISHMENTS:Grew patients census from zero to an average of 35 patients per dayConsistently scored in the 90 percentile on patient impact surveys, showing superior customer service that meets or exceeds customer expectations.Managed 6 providers, 4 nurses, 4 radiology technician, and 6 front office assistantsImplemented national site Loss Prevention and safety initiativesPlayed an Integral part in obtaining 15 corporate occupational medicine clients

SUPERVALU; D.b.a. Save-A-Lot Financial Service Centers; Position Profile: Manage 22 stores in 6 states strategically implementing strategies focused on the multi-unit retail Financial Service Center project for the 4th largest grocer in the country. Facilitate training and technical support for Executives, District Managers, and store level management personnel. Serve as primary liaison between divisions and the home office. Ensured compliance with the Bank secrecy Act, Sarbanes-Oxley Act, US Patriot Act, and internal operational safety and security processes.Notable Accomplishments:Responsible for all compliance, asset protection and technology training Projects went from start-up to profitability in under 12 months becoming a multi-million dollar asset to the companyInitiated prepaid and debit card inclusion into financial services to increase profitability Created a National Multi-Media Up-Selling Training Curriculum for money center projectInstrumental in Financial Service Center opening and initial start-up operationsContinued performance to keep bad check debt below 1.5% Responsible for over 15M dollars in company assets; Spearheaded initiatives that keep shrink below 1% Scored in the 90th percentile on all IRS audits for all locations, demonstrating excellence in performance

Position Profile: Entrepreneur that provided support and consultative services to nationally based clients in the banking, mortgage, and insurance industries. Services focused on physical commercial facility loss control inspections, insurance premium audits, property damage surveys, and insurance loss inspections. Notable Accomplishments:Cut small business owner's insurance premiums by 15% - 20% consistently by eliminating riskSecured several contracts with national banking and insurance institutionsMaintain Pennsylvania Accident & Health Insurance license # 478672Maintain Pennsylvania Property & Casualty Insurance license # 633667

Position Profile: Maintained knowledge of the multi-jurisdictional legal aspects, standards, and reporting requirements for multi-unit area. Trained and developed subordinates in deterring internal and external losses via gathering evidence, interviewing, investigating, apprehensions, prosecuting, and if appropriate restitution. Act as company liaison between the organization and law enforcement. Notable Accomplishments:Cut shrinkage by 25% in first year Consistently keep Over/shorts and bad checks under 3%Kept in-store credit card fraud under 1%Cut insurance liability and workers compensation claims by 40% during tenure Mark A. Johns

Position Profile: Administered SDR reviews, compliance reviews, and departmental legal affairs including court representation for BK7 and BK13. Set strategies and over saw the execution of various skip tracing and auto dialer plans. Developed, trained, and monitored 25 Collection Associates to ensure adherence to all compliance regarding the Fair Debt Collections Practice Act, The Fair Credit Reporting Act, Regulation "Z", and Equal Credit Opportunity Act.Notable Accomplishments:Aggressively pursued recovery of company losses due to fraud and unpaid debt <2%Team continually collected the most revenue 8 out of 12 months consecutivelyVoted Manager of the Month 4 out of 12 monthsTeam charge off ratio continuously the lowest in the nation

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