Mark Kellstrom Email & Phone Number

Miami, Florida, United States

At Kaseya, a leading IT software provider, I have excelled in successive roles, starting as an Associate Account Manager and advancing to Account Manager.As an Associate Account Manager, I successfully managed a portfolio of 30 existing customers, driving revenue growth through strategic cross-sells and upsells. My responsibilities included ensuring customer success, guiding partners through the full sales cycle, handling renewals, and liaising with various internal teams such as support, billing, collections, development, and executive leadership.In my current role as an Account Manager, I have continued to build on these successes, fostering strong relationships with partners and significantly increasing annual recurring revenue (ARR),

Miami, Florida, United States

Cranford, New Jersey, United States

In my role, I was responsible for managing the full-cycle recruitment process for high-volume hourly positions. This involved sourcing candidates, reviewing resumes, and scheduling and conducting interviews. I made hiring decisions, created and extended offers, and guided candidates through a comprehensive post-offer process that included background checks, DOT physicals, and drug screens. Additionally, I scheduled candidates for training once they successfully completed the post-offer requirements.

Cranford, New Jersey, United States

I was responsible for scheduling and planning large-scale hiring events. At these events, I managed the check-in process, introduced candidates to the job and its responsibilities, and prepared them for interviews. Additionally, I contributed to top-of-funnel recruitment by sourcing candidates and assigning them to recruiters.

Woodbridge, New Jersey, United States

I led the Talent Acquisition department and oversaw all training classes across various departments. My responsibilities included crafting and posting job descriptions, reviewing resumes to identify qualified candidates, conducting interviews, and guiding candidates through the onboarding process. Additionally, I conducted all training classes, made hiring decisions at the end of training, and set pay rates and schedules.

I oversaw the closing of all cold sales, managing a team of 12 to 15 people. My responsibilities included ensuring accurate and effective sales closures, monitoring sales numbers to identify areas for improvement, training and retaining employees, and deescalating customer service calls.

Education record

Education record