Mark Lamb Email & Phone Number

Peterborough, United Kingdom

• General day to support of infrastructure and EUC escalations
• Managing Physical, Datacentre (Hyper-V) and Azure servers and services
• Managing backups using MS DPM and Azure
• Responsible for Configmgr (SCCM) infrastructure spanning over 30 locations including OSD, Software packing and deployment.
• Office 365 roll out project delivering to around 1000 users
• Meeting rooms and collaboration – MS teams Room devices and Condeco room booking system.

Huntingdon

• Administration of 2 datacentres within Hinchingbrooke hospital, including server installation, SAN administration and VMware/Vcentre
• Responsibility of security/critical patching of 200+ Windows Servers.
• Installation and configuration of Sophos Web Management Appliances.
• Network migration of 2 decommissioned Comms rooms into a new location. VLAN configuration of Cisco switches.
• Review of existing Cisco VPN system and modification of practice and procedures in order to enhance security and reduce overall costs
• Migration of offsite Health Centre (circa 150 users) from 3 aged servers to new equipment.

• Managed retirement of legacy infrastructure systems and designed/implemented update of local network
• Delivered integrated security solutions across network, incorporating CCTV and electronic entry systems
• Provided tailored system enhancements including implementing new security protocols, Windows Server installation, Cat 6 cabling, gigabit switch and patch panels.
• Responsive to client requirements, developing training materials and supporting users to develop protocols and deliver further efficiencies to the business.

Peterborough, United Kingdom

Following outsource of Western Union IT I undertook a role with HCL performing the same duties with additional responsibility of Infrastructure Support in EMEA.

Peterborough

• Senior technical lead for all major EUC projects alongside total responsibility for SCCM global maintenance, installation and updates.
• Designed and maintained the global desktop image and managed the deployment process to 40 sites worldwide.
• Managed workstation patching via WSUS/SCCM, maintaining an up to date Active Directory and monitoring Anti-Virus and Encryption on all end user computers.
• Produced monthly reports including non-compliant computers, incident and request ownership as well as ensuring SLA requirements were closely monitored.
• Held total responsibility for BCP and designed the DR procedure for major sites in Peterborough, Malta and Sydney.

Peterborough, United Kingdom

A personal Limited company set up as a requirement for my ongoing contract work. Hampton Digital also provided a range of IT services which included Network Installations, Web Design, IT Support and Consultancy.

Various East Midlands

• Project managed national rollout projects to over 16,000 devices including phased implementation of Windows XP, MS Office 2003, Trend Anti Virus and MS Office 2007.
• Managed talent selection and business liaison to ensure effective deployment of skilled personnel across UK wide multi-site locations
• Supplied hardware and software troubleshooting and 3rd Line support, working in diverse locations including power stations, call centres, distribution sites and management suites.
• On-site and server support to multiple UK sites including application of fixes and updates to a diverse range of applications.
• Extensive business software knowledge and outstanding client liaison skills were essential to support bespoke applications and deliver efficient issue resolution.

Various South UK

• Managed a team of engineers responsible for nationwide roll out of 100,000 workstations for Department for Work and Pensions.
• Developed a project plan, overseeing safe progress of data backup/migration, retirement of legacy systems, deployment of new workstations and supporting end-users transition to new systems/software.
• Responsible for network migration, work allocations and monitoring multi-project team progress.

Peterborough, United Kingdom

• Delivered and supported a robust IT infrastructure to highly successful expanding legal enterprise.
• Design of Windows 2000 domain alongside new OS server/workstation installation
• Competitive source of new IT resources and installing all CAT 5 cabling, switches and cabinets.
• Installation and configuration of MS Exchange 2000 to support internal/external messaging requirements.