Mark Lamb Email & Phone Number

Peterborough, United Kingdom

• General day to support of infrastructure and EUC escalations• Managing Physical, Datacentre (Hyper-V) and Azure servers and services• Managing backups using MS DPM and Azure• Responsible for Configmgr (SCCM) infrastructure spanning over 30 locations including OSD, Software packing and deployment.• Office 365 roll out project delivering to around 1000 users• Meeting rooms and collaboration – MS teams Room devices and Condeco room booking system.• Delivery of Windows 10/11 standard desktop image and introduced ability to rebuild remotely via SCCM and PXE• Full responsibility for Geospatial Infrastructure and support of technologies including ArcGIS Enterprise and FME.• Other responsibilities include Teams Telephony, remote hardware support, configuration and installation (servers, switches, UPS), Azure AVD (VDI) and AAD/ADDS.• Powershell scripting and system automation

Huntingdon

• Administration of 2 datacentres within Hinchingbrooke hospital, including server installation, SAN administration and VMware/Vcentre• Responsibility of security/critical patching of 200+ Windows Servers.• Installation and configuration of Sophos Web Management Appliances.• Network migration of 2 decommissioned Comms rooms into a new location. VLAN configuration of Cisco switches.• Review of existing Cisco VPN system and modification of practice and procedures in order to enhance security and reduce overall costs• Migration of offsite Health Centre (circa 150 users) from 3 aged servers to new equipment. • Review and restructure of backup procedures using HP Data Protection Manager in conjunction with HP Storeonce appliances and StorageWorks tape libraries. • Design and implementation MDT to deliver Windows 7 desktop images to over 1500 workstations trust wide.• Technical lead on Desktop Development projects such as OSD, Anti Virus and Web Filtering, CareCert notifications and LANDesk.

• Managed retirement of legacy infrastructure systems and designed/implemented update of local network• Delivered integrated security solutions across network, incorporating CCTV and electronic entry systems• Provided tailored system enhancements including implementing new security protocols, Windows Server installation, Cat 6 cabling, gigabit switch and patch panels.• Responsive to client requirements, developing training materials and supporting users to develop protocols and deliver further efficiencies to the business.

Peterborough, United Kingdom

Following outsource of Western Union IT I undertook a role with HCL performing the same duties with additional responsibility of Infrastructure Support in EMEA.

Peterborough

• Senior technical lead for all major EUC projects alongside total responsibility for SCCM global maintenance, installation and updates. • Designed and maintained the global desktop image and managed the deployment process to 40 sites worldwide. • Managed workstation patching via WSUS/SCCM, maintaining an up to date Active Directory and monitoring Anti-Virus and Encryption on all end user computers. • Produced monthly reports including non-compliant computers, incident and request ownership as well as ensuring SLA requirements were closely monitored. • Held total responsibility for BCP and designed the DR procedure for major sites in Peterborough, Malta and Sydney.

Peterborough, United Kingdom

A personal Limited company set up as a requirement for my ongoing contract work. Hampton Digital also provided a range of IT services which included Network Installations, Web Design, IT Support and Consultancy.

Various East Midlands

• Project managed national rollout projects to over 16,000 devices including phased implementation of Windows XP, MS Office 2003, Trend Anti Virus and MS Office 2007. • Managed talent selection and business liaison to ensure effective deployment of skilled personnel across UK wide multi-site locations • Supplied hardware and software troubleshooting and 3rd Line support, working in diverse locations including power stations, call centres, distribution sites and management suites.• On-site and server support to multiple UK sites including application of fixes and updates to a diverse range of applications. • Extensive business software knowledge and outstanding client liaison skills were essential to support bespoke applications and deliver efficient issue resolution.

Various South Uk

• Managed a team of engineers responsible for nationwide roll out of 100,000 workstations for Department for Work and Pensions. • Developed a project plan, overseeing safe progress of data backup/migration, retirement of legacy systems, deployment of new workstations and supporting end-users transition to new systems/software. • Responsible for network migration, work allocations and monitoring multi-project team progress.

Peterborough, United Kingdom

• Delivered and supported a robust IT infrastructure to highly successful expanding legal enterprise. • Design of Windows 2000 domain alongside new OS server/workstation installation• Competitive source of new IT resources and installing all CAT 5 cabling, switches and cabinets. • Installation and configuration of MS Exchange 2000 to support internal/external messaging requirements.