Mark Lambert Email and Phone Number
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Experienced Customer Service Lead with a demonstrated history of working in the pharmaceuticals industry. Skilled in Operations Management, Demand Planning, GxP, GMP, and Market Analysis. Strong operations professional with a Bachelor of Science (B.Sc.) from La Trobe University.
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Customer Service And Logistics Cluster Lead- AnzGsk Jan 2019 - PresentMelbourne, Victoria, AustraliaLeadership of the in-market Warehouse & Distribution function for Australia and New Zealand. Responsible for driving strategic supply chain programmes and achieving operational KPIs for quality, compliance, service, and cost.Responsibilities• Management of Customer Service, Warehouse and Distribution across ANZ• Contract management of 3PL/ 4PL Distribution Providers across ANZ• Contract Negotiation• P&L Management and CTS management• Risk Management• BCP Management -
Customer Service And Logistics LeaderGsk Nov 2015 - Jan 2019Melbourne, AustraliaPosition SummaryResponsible for the Management and distribution of medicines and vaccines to the Australian Market Responsibilities• Government Tender Submission support for Supply of Vaccines• Management of distribution performance management• Management of 3PL/ 4PL Distribution Providers.• Cost Management of Distribution in Market• Contract Negotiation• Customs Brokerage Performance• Distribution Cost Saving Initiatives • Network Modelling• P&L Management -
Supply Chain Operations Manager- VaccinesGsk Sep 2013 - Nov 2015Melbourne, Victoria, AustraliaPosition Summary:Responsible for supply and distribution of vaccines in the Australian market.Responsibilities include:• Primary point of contact for Vaccine Supply in partnership with regional supply team• Global Vaccine Allocation management• Global Tender Planning• Government Tender Submission support for Supply of Vaccines• Management of Vaccine Distribution including 4PL Direct to Market model• Support Distribution Tenders • Management of 3PL Distribution Providers.• Cost Management of Distribution in Market -
Planning And Customer Sevice ManagerGlaxosmithkline Jan 2012 - Sep 2013Melbourne, Victoria, AustraliaPosition SummaryResponsible for the management of the production capacity and production schedules that are consistent with order requirements, sales forecasts and inventory parameters as well as determining both long and short term capacity requirements for the plant. Also the management of material requirement changes due to pack changes discontinuations and transfer requirements within the supply chain.Responsibilities• Management of the pack change team in executing the efficient introduction of change.• Management of the development of balanced production plans taking into account capacity, planned maintenance, NPI and planned stoppages.• Ensure purchasing parameters are aligned to ensure production plan can be met, working capital targets are achieved and purchasing casts are maintained.• Management of the Site SCP cycle• Management of working capital • Assist in the preparation of departmental budgets. -
Supply Chain Manager- New ZealandGlaxosmithkline Aug 2010 - Jan 2012Auckland, Auckland, New Zealand, And Melbourne, AustraliaPosition SummaryManagement of all aspects of the Supply Chain from supply through to distribution to ensure that appropriate stock levels are maintained, maximum sales are achieved and that customer service expectations are surpassed wherever possible.Responsibilities• Manage the forecast / demand planning process with marketing and finance• Liaise with marketing to obtain and produce future forecast plans.• Liaise with factory’s to gain maximum service levels / delivery of stock. • Assist and drive operational requirements for launch and discontinuation of products.• Effectively manage implementation of packaging requirements.• Liaise with freight forwarders to deliver product to warehouse.• Manage relationship and performance of 3rd party warehouse.• Pro-actively work with all NZ business teams to resolve issues and minimize impact to GSK.• Establish effective internal customer relationships with Marketing, Finance, Warehousing, 3rd party providers and factories to facilitate delivery of superior internal and external customer service.• Manage and develop relationships with all key external stakeholders, particularly with the Government purchasing agencies.• Measure and monitor the level of internal and external customer service. • Manage relationship with 3rd party logistic providers to maximize customer delivery performance.• Short dated / stock write offs to be process managed and kept to a minimum. • Timely communication to all stakeholders on all stock related matters though management of inventory and communication policy. -
Demand AssociateGsk Feb 2010 - Jul 2010Melbourne, Victoria, AustraliaPosition SummaryTo support the Australian Pharma Market via coordinating appropriate planning processes and managing inventory to meet the business’ customer service levelsResponsibilities• Co-ordinate the forecast / demand process with Brand Mangers on a cyclical basis and provide Brand Managers with forecasting support and training.• Co-ordinate product launches, discontinuations and write-off minimization.• Maintain appropriate levels of finished goods inventory.• Negotiate trading agreements (CSA’s) with supply sites.• Negotiate supply plans for finished goods with internal supply sites worldwide to gain maximum service / delivery of stock.• Establish effective internal customer relationships with Marketing, Warehouse, Quality Assurance and Customer Service to facilitate delivery of superior internal and external customer service.• Timely communication to all stakeholders on all stock related matters.Co-ordinate all issues relating to the supply of finished goods including:• Relationships with suppliers• Relationship with 3rd party customer -
Site Change Team LeaderGsk Jan 2005 - Feb 2010Melbourne, Victoria, AustraliaPosition SummaryResponsible for effectively managing the Site Change team to ensure it supports the GMS business and the markets it supplies in its implementation of change.ResponsibilitiesManagement of a cross functional team in the delivery of:• Technical terms of supply• New Product introduction• Network change projects• Pack Change• Product Discontinuation and Divestment• SAP Mater DataEnsure Network Change projects are managed to meet global and local objectives and timelines.Ensure all pack launches and changes are delivered within the agreed lead time and changes are closed out in a timely manner following implementation.Ensure all data and documentation services for purposes of Planned, Network and Pack change is delivered within agreed lead time.Maintain a program of continuous improvement including annual development of KPI’s and associated targets, Maintain and improve on a lean and visual office environment.Manage relationships with customers and service providers. -
Change CoordinatorGsk May 2003 - May 2005Melbourne, Victoria, AustraliaPosition SummaryTo coordinate a portfolio of new product launch and pack changes. Also to support the non-sterile stream in its implementation of changeResponsibilitiesResponsible for New product launch, pack change and discontinuations for the Boronia site. Coordinate planned changes for the Non Sterile manufacturing stream. Deliver pack change, new product launch and discontinuation to markets request to the agreed cost and timelines. -
New Product Launch CoordinatorMayne Pharma 2000 - 2003Mulgrave, Victoria, AustraliaManagement of the New Product Introduction and Supply of products to Europe Middle-East and Africa from the manufacturing site.
Mark Lambert Skills
Mark Lambert Education Details
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Microbiology, General, Zoology -
Billanook CollegeVce
Frequently Asked Questions about Mark Lambert
What company does Mark Lambert work for?
Mark Lambert works for Gsk
What is Mark Lambert's role at the current company?
Mark Lambert's current role is Customer Service and Logistics Cluster Lead- ANZ at GSK.
What is Mark Lambert's email address?
Mark Lambert's email address is ma****@****gsk.com
What schools did Mark Lambert attend?
Mark Lambert attended La Trobe University, Billanook College.
What skills is Mark Lambert known for?
Mark Lambert has skills like Pharmaceutical Industry, Cross Functional Team Leadership, Gmp, Product Launch, Demand Planning, Forecasting, Supply Chain, Market Analysis, Sop, Biotechnology, Supply Chain Management, Management.
Not the Mark Lambert you were looking for?
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Mark Lambert
Greater Melbourne Area4southeastwater.com.au, accenture.com, ausnetservices.com.au, accenture.com3 +161375XXXXX
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mark lambert
Wollongong, Nsw -
Mark Lambert
Program/Project Manager, Stakeholder Influencer, Strategist, Planner And Delivery FocusedGreater Melbourne Area1bigpond.com -
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