Mark Libby Email & Phone Number

Baltimore, Md, Us

Annapolis, Maryland, United States

Oversee implementation activities for SaaS Bluetooth technology pivotal to tracking assets and geofencing within hospitals and medical facilities. Streamline all implementations by owning all strategic planning to meet multi-department demands and priorities. Deftly navigate cascading logistics by creating customized project task lists and optimizing implementations based on facilities blueprints.➢ Actively engage with clients during and following implementation to ensure a seamless experience and strong customer satisfaction.➢ Leverage Kanban project management to map key project milestones and timelines in keeping with company and customer vision.➢ Partner with facilities, planning, design, and construction Directors to scale specifications and requirements to project scope.➢ Instrumental in building / facilitating sales presentations, pricings, and pitch decks to strengthen customer acquisitions.

Greater Los Angeles Area

Annapolis, Maryland

Annapolis, Maryland, United States

Prepared and planned all cost strategies, scheduling, and performance metrics for 100+ projects. Maintained a keen pulse on client satisfaction, adapting future projects to customer feedback to better meet spoken and unspoken expectations. Delivered wins to both client and company by adapting project plans to exceed project timelines and scope.➢ Consistently delivered projects within deadlines in close partnership with USNA project managers and project teams.➢ Tapped into new implementation strategies pivotal to delivering projects within time and budget constraints.