Mark Light Email & Phone Number

Washington And Arizona

 Landed Windows 7 in the Market by resolving OEM and customer deployment issues  Maintained the Market Health of Windows 7 and Vista through time via appropriate updates Released Vista SP2 and currently working on Windows 7 SP1  Focused the organization on production efficiency. Working to drive SE learnings back into future development

 Windows Starter Editiono Released Windows XP, Vista and Windows 7 Starter Editionso Released in near 60 languages and 140 countries.o Impressive sales growth in emerging markets.  Low-Cost Flash PCso Reduced the image footprint of Windows XP Pro and Office 2003 to fit inside a 2GB volumeo Successfully partnered and shipped with Intel (ClassMate) & OLPC (XO). o Over 30 additional design wins.

 Develop strategy to drive Windows Client into Emerging Markets  Explored alternate business models – specifically, pre-paid & subscription Teamed with Telcos, IHVs, Office, MSN and other potential value-add contributors  Successfully piloted these potential business models & product combinations in country

 ISA 2000 Product Management o Strategically identified systemic sales issues and created initiatives to address themo Achieved revenue goals for the year ISA 2004 Product Planning o Defined competitive feature definition, schedules and branding o Defined pricing/licensing, SKU feature definition and long term strategic roadmapo Explored, developed and piloted ISA-based firewall appliances

 Drove a cross region / reorganization effort to integrate Microsoft’s Enterprise Services. o Enterprise Services Framework, Key Processes & Roles, Business Model and Partner Strategies being incorporated in MS Services Prism memos  Created a Global, Enterprise Service development organization. o Deliverables include Next Generation Premier Services, Premier Advantage (Software Assurance), and Advisory Services.

 Business Development Manager – US Subsidiary West Regiono Developed region-wide business processes to aid District GMs driving revenue Developed & implemented weekly (taillights) revenue dashboard Created a monthly (headlights) opportunity dashboardo Managed region wide partner engagements with key OEM and Services partners  Business Operations Manager – MCS Avanade Practice o Created inter-company business processes in the creation of Avanade o Drove MCS shared resource ID, skill matching, & financials with WW MCS Practices.o Developed a complete financial model of the MCS Avanade Practice including staffing ramps for short and long term hires, worldwide staffing, costs per head, utilization, and bill rates ultimately showing contribution and responsibility margins.

 Established Y2k policies and drove Y2k test and software updates across product divisions. Virtually no product issues were identified over Y2k transition. o Defined Year 2000 Compliance Statement and Test Criteria o Tested thousands of Products / Versions / Languages Likely the single largest cross product testing effort ever doneo Provided core content to Y2k websites which was translated (25+ languages) & targeted to I/T Professionals & Consumers o Personally supported direct relationships with key OEMs and represented Microsoft to the PC Hardware Alliance enabling coordinated messages and links between the companies.o Presented to thousands of Customers, Press, Analysts, & Government Officials. o Used a broad range of mediums: Blockbuster videos, TV broadcasts, Drive Time Audio cassettes, Netshows, presentations,…o Developed Year End Product Group Contingency Plan  Anti-Virus o Created & implemented a worldwide 90day free anti-virus trail program supporting 22 languages with the leading 12 Anti-Virus firms. Targeted small/medium businesses and consumers, providing them education and protection through the year end transition. Euroo Drove definition of the Euro Support Statement and Test Criteriao Coordinated the test and posting of hundreds of Euro Product Feature documents

 Analyzed industry segmentation and developed BackOffice positioning. Supported NT Server 4.0 Enterprise launch with enterprise value chain messages (used at Comdex) Defined Analyst strategy, architected proactive plan, and coordinated company-wide analyst investments.  Developed Enterprise references with key partners and customers.

 Defined and drove Lotus requirements into AS/400 Development for Integrated PC Server and Native implementations Personally announced Domino on the AS/400 to Press, ISVs, and Customers at Lotusphere 97 in Orlando and Nice  Worked with AS/400 and Lotus Business Partner executives to develop and deploy enterprise solutions

 AS/400 System Strategy o Developed a cross-functional team to render industry structure, product vision, & system strategyo Focused hardware technology efforts on processor performance and overall cost reductiono Established development relationship with Lotus regarding Notes o Focused SW technology efforts on enterprise objects, collaborative computing & data base o Strategy: Differentiates AS/400 system line; Repositions AS/400 server line Competitive Positioning and Analysis o Created and led competitive council across all IBM server divisions and platformso Redefined server group and AS/400 division competitive benchmarko Developed server group center of competence for Microsoft in addition to key Server OEMso Delivered competitive pricing and marketing support for the AS/400

 Management and leadership of 250 managers, engineers, programmers, and technicians responsible for connectivity and storage I/O products  Key development accomplishments include: o Trained entire area in C++ object oriented programming o Developed file serving I/O cardo Created I/O development environment & tool suite o Developed wireless LAN, image/FAX, & display adapters (via alliance)o Developed ATM chip & adapters o Provided operating system I/O fast-attach microcodeo Produced RAID-5 DASD controller (first in IBM) o Developed system & device serviceability (ex: concurrent repair)

 Key professional development assignment designed to provide broad exposure to product development and executive management.

 Managed and led an organization of 100 managers, engineers, and technicians in support of Electronic Card Assembly & Test (ECAT) Manufacturing.  Technologies included surface-mount, pin-though-hole, vapor phase, wave solder, and raw board Manufacturing Engineering. Key engineering accomplishments include: o Established the Rochester Plant as IBM’s lowest cost ECAT facilityo Team Drove dramatic manufacturing cycle time reductions for raw boards and card assembly.o Implemented an interactive, pictorial, on-line manufacturing data collection system with condition notification & quality statistics.o Drove the ECAT area quality plan achieving 4-5X improvement over 1 year.o Provided early manufacturing involvement, release/process/test engineering, failure analysis, division-level technology interface, and application programming. o Eliminated CFCs from the production facility (first in IBM)

 Manufacturing Engineering manager for cartridge & reel tape products and DASD controllers.  Coordinated the engineering transfer of Reel Tape Products to Schugart, Inc. Product Development manager responsible for the development, release, and implementation of the 3480Models A11/B11 cartridge tape drive system.

 Responsible for the architecture of a cut sheet, duplex printer Developed a program to quickly estimate a product’s Base Machine Cost Engineered the laser subsystem for the 3800 Model 3 high speed printer.  Registered with state, federal & international laser agencies.

Masters Degree, Engineering

Activities and Societies: Tau Beta PiEmphasis in Probabilistic Design

Bachelor’S Degree, Engineering

Activities and Societies: Tau Beta Pi