Mark Logan Email & Phone Number

East Northport, Ny, Us

United States

Project management

Troubleshoot and repair Mitel/Inter-tel phone systems. Setup and manage small business networks as applies to VoIP and SIP networking. Train end-users on operation and management of installed products.

Responsible for the installation and servicing of telecommunications systems. Configurations of systems to support VoIP, networking and unified messaging. Installation and integration of desktop and server software. Configuration of IIS and access databases. Responsible for configuring customers network routers for voice communications.

Responsible for the installation, testing and servicing of access management (S2 Security), security video surveillance (Bosch and Pelco), Voice, Data and Fiber networks, as well as transforming the company from a basic service provider to a full dealership in the PBX/KSU industries. Perform site surveys, quotation pricing and project management for various system installations.

Smithtown, Ny

Responsible for the day to day operation of a small interconnect company which included pre and post sales support, material take-off and pricing for quotations. Scheduled installation and service with customer base of over 800. Ordered materials from vendors and provided job cost analysis. Fully certified on Zultys VoIP PBX and Samsung telecommunication phone systems and voice-mail, including all TDM and VoIP products. Also provided service for Lucent/Avaya, Nortel and NEC phone systems.

Islip, Ny

Responsible for material take-off and pricing for bid quotations. Scheduled installation of Voice, Data and Fiber cabling. Managed approximately 20 personnel and up to 6 projects simultaneously. Closed out projects and provided certification data on cabling, As-built drawings and Job books to the customer and construction managers. Scheduled installation and service of telecommunications systems, which included Samsung, Macrovoice, Lucent, and Nortel. Provided technical support to sales and… Show more Responsible for material take-off and pricing for bid quotations. Scheduled installation of Voice, Data and Fiber cabling. Managed approximately 20 personnel and up to 6 projects simultaneously. Closed out projects and provided certification data on cabling, As-built drawings and Job books to the customer and construction managers. Scheduled installation and service of telecommunications systems, which included Samsung, Macrovoice, Lucent, and Nortel. Provided technical support to sales and service personnel. Show less

Woodbury, Ny

Technical Trainer Responsible for creating course syllabus and training materials from engineering documentation and system design teams. Built a state of the art training facility to provide both technical and end user instructor led training allowing for hands-on training for fault isolation and troubleshooting on a variety of operating platforms. Conducted online training to update technical staff and train distributors technicians on the installation and maintenance of the… Show more Technical Trainer Responsible for creating course syllabus and training materials from engineering documentation and system design teams. Built a state of the art training facility to provide both technical and end user instructor led training allowing for hands-on training for fault isolation and troubleshooting on a variety of operating platforms. Conducted online training to update technical staff and train distributors technicians on the installation and maintenance of the equipment. Field Service EngineerResponsibilities included repair, installation, and configuration of Digital Logging systems for a worldwide customer base. The integration of new hardware and software platforms. Integration of systems with customer LAN, WAN and Telephony equipment. Training of customers and distributors in the operation and maintenance of the recording system. Testing of Rma/Mrb materials for disposition. Repair and recovery of defective archiving media. Promoted to Call Center Supervisor from 3/97 to 7/97. Show less

Staten Island, Ny

Responsibilities included the installation, configuration, repair and maintenance of Analog and Digital Voice Logging systems throughout the New York, New Jersey, Connecticut and Pennsylvania region.

Brooklyn, Ny

Responsible for repair of equipment designated by government contracts. Maintained and calibrated test equipment. Designated as company liaison for on site work and the assistant quality control officer. Other duties included pricing of materials and estimation of man-hours for electronic and electrical government contract proposals.

Groton, Ct

Responsibilities included maintaining ships Radar, Navigation, Communication and Cryptographic equipment. Collateral duties included ships Audio and Video Entertainment system and Operations Department Repair Parts Petty Officer. Responsible for ordering repair parts for ships electronic equipment.

Cisco Ccna

Zultys Certified Engineer

Communications Server Certification

Factory Certifications

Business Phone systems and peripherals.

Education record

Basic Electricity and Electronics, Electronics Technician "A" School, Cryptographic "C" School, Surface search radar school.