Epic Certified Principal Trainer And Physician Support
Richmond, Va
- Built and maintained patients (adult and newborn) in the training environments for classes.- Loaded training patients (daily/as needed) into training environments via Reflections/Citrix.- Met with providers 1:1 to personalize their experience and capabilities which included building: Smartlinks, Smartlists, Smartphrases, Smarttexts, Macros, templates and display.- Met with stakeholders and leadership teams prior to the start of training to identify workflows.- Developed instructional materials that included training materials and user guides.- Delivered group and individualized instruction to physicians, nurses and staff that was skill-based; and utilized the principles of Understanding by Design along with a variety of adult learning theories.- Reviewed and analyzed data to ensure consistent improvement.- Provided "elbow to elbow" support for InPatient and Ambulatory providers and nurses, as well as their support staff, post go-live during office visits, rounds and procedures.- Coordinated and enhanced the effectiveness of "Integrated Providers" in both the Ambulatory and InPatient modules.