Mark Lu Email & Phone Number

Taipei City, Taiwan

- Lead New Product Introduction (NPI) for multi-node HPC and AI server projects, from concept through to maintenance.- Established risk assessment protocols to minimize potential development risks.- Ensured effective collaboration across engineering, manufacturing, and customers to meet product specs, timelines, and budget.- Addressed product and manufacturing challenges, enhancing process efficiency and product quality.

Taiwan

- Responsible for overall technical issues from USA team- Proceed NPI Qualifications- Establish training materials, agenda and conduct technical training for clients.- Analyze specs provided by customers and Marketing dept. and suggest products that conform to those specs.

Taiwan

- Project NPI management, cost optimized, risk assessment, pricing strategy and work across internal function teams to keep schedule on track.- Manage development of product based on server technology, industrial trend and customers’ feedback, and then co-define product specification and roadmap.- Product sustaining till EOL and support worldwide business inquiry.- Marketing collateral generating and product go-to-market planning- Key account communication such as forecast, schedule, plans .

Taiwan

- Responsible for overall technical issues for Video capture products- Establish training materials, agenda and conduct technical training for clients.- Analyze specs provided by customers and Marketing dept. and suggest products that conform to those specs.

Taiwan

- Key account service.- Responsible for supporting local ODM/OEM customers and overseas customers in various applications.- Achieving sales targets.- Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.

1.Provide technical support in pre-sales opportunities as well as ownership of customer support process.2.Present and demonstrate technical details of all products to customers.3.Provide appropriate product recommendations to meet customer requirements.4.Work closely with customers and internal R&D team, overcoming technical obstacles to customer product application issues.

- Develop TV software player.- Develop and maintain factory test program.- Develop automatic testing tool for product verification division and ODM customer.