Mark Luker Email & Phone Number

- Lead logistics planning and execution for a wide array of Landor LINKS events, including conferences, exhibitions, and webinars.- Manage event budgets, ensuring cost-effective logistics solutions while maintaining the highest quality standards.- Develop and implement robust contingency plans to mitigate potential issues and ensure the success of events even in challenging circumstances.- Assisted in venue selection, negotiated contracts, and managed all logistical aspects of events, including transportation, on-site setup, and breakdown.- Acted as the primary point of contact for logistical queries and concerns, providing excellent customer service.

As the former General Manager at I.M Wines (Croydon) Limited, I lead a dynamic team in the alcohol industry.Key Responsibilities:Operational Leadership: Overseeing all aspects of daily operations from logistics and distribution to stock control.Customer Relations: Fostered strong, long-term relationships with customers, ensuring their needs were met and exceeded. Address enquiries, resolve issues, and maintain a high level of customer satisfaction.Team Development: Recruit, train, and mentor a small fleet of drivers and drivers mates. Financial Management: Oversaw budgeting, financial forecasting, and cost control measures to ensure the company's financial health and sustainability.Quality Assurance: Maintained the highest standards for all aspects of the business.