TBC

The role of the Quality Assessor is to complete Quality Control (QC) of Leads and Profiling and Closed Loop Analysis (CL) for the business. I am also responsible for handing over opportunities to our clients.1. Quality ControlAssess Leads based on a quantified scoring criteria ensuring genuine opportunities are passed to our clients.Compile daily workload reports.Provide systemic analysis of results by providing feedback to TMCs.Manage International TMCs to QC language… Show more The role of the Quality Assessor is to complete Quality Control (QC) of Leads and Profiling and Closed Loop Analysis (CL) for the business. I am also responsible for handing over opportunities to our clients.1. Quality ControlAssess Leads based on a quantified scoring criteria ensuring genuine opportunities are passed to our clients.Compile daily workload reports.Provide systemic analysis of results by providing feedback to TMCs.Manage International TMCs to QC language leads.2. Lead HandoverSend leads to clients such as Oracle, Dell, Ricoh, OpenText, Intel & VMware. Communicte with clients to ensure Sales Reps are allocated to leads. joining the Sales Reps and Prospects via bridging calls or conferencing. Attend to emails internal and external, update internal lead handover portal with next actions, pipeline and any other feedback from clients.3. Process improvementIdentify, recommend and or implement improvements to working practices to produce benefits for clients & quantum marketing group. Show less

Administration of Single Farm Payment claims, including checking of discrepancies on a GIS mapping system, over claims and under claims.