Currently looking for a good fit where I can use all the skills I have acquired and help an organization better their work processes and achieve their goals. 19 year employee of Texas Department of Public Safety. Worked within the Regulatory Service Division in the licensing department and compliance department. Helped residents in Texas gain licensure across multiple licenses that DPS offers. Worked in vehicle inspection, controlled substance program, license to carry and private security. Job duties included reading criminal background checks, suspend individuals, assess violations for audits and complaint investigations,. Created letters, SOPs and trained new employees. My final position was Team Lead for private security bureau. Worked for Austin Community College for 17 years in the Media Technology Department. We would help instructors and students utilize technology in the classroom, We would set up presentations and media carts and sound systems. Showed the customers how to use it and troubleshoot if necessary. Check out equipment to staff and faculty such as digital video cameras, digital cameras, audio recorders, small audio systems and show them how to use it. Did inventory and kept track of equipment in classrooms such as video projectors, overhead projectors, Ladybug document viewers, microphones wireless and wired. After COVID-19 Media turned into IDT and shifted their support from in person in the classroom to virtual and assists instructors with remote teaching and utilizing Blackboard to conduct their classes. My position, which was part time in the evenings, no longer was needed. For 5 years worked for Intelliquest a market research company emphasizing on the computer industry. We made calls to potential qualifying individuals about computer usage in the home and spotted future buying trends for the computer technology industry. Also did front end programming for their corporate office using JAVA. The company shut down their market research call center in 2000 and shifted focus to online surveys.