Mark Mclaughlin Email & Phone Number

Philadelphia, PA, US

Cherry Hill, New Jersey, United States

• Sr. Manager responsible for Fraud, AML, Payments, and Responsible Gaming for one of the leading Online Casino Brands in the world, Kindred Group plc (under the Unibet brand). Promoted from Operations Manager to Head of.
• Built and scaled an operational risk team from 4 to 25 employees.
• Key Stakeholder in launching the Unibet brand in 4 emerging markets (Virginia, Iowa, Arizona and Ontario).
• Introduced automated… Show more Sr. Manager responsible for Fraud, AML, Payments, and Responsible Gaming for one of the leading Online Casino Brands in the world, Kindred Group plc (under the Unibet brand). Promoted.
• Introduced automated withdrawals to our player base in 2022, improving average processing times from 4 hours+ to under 30 minutes, with over 85% of all withdrawals processed without human intervention.
• Reduced Chargeback losses by over 23% through a mitigation plan that included the use of enhanced fraud rules, AVS filters and the creation of a dedicated Chargeback role.

Cherry Hill, New Jersey, United States

Philadelphia, Pennsylvania

• Managed a financial crimes team supporting the Pennsylvania market for the 4th largest bank in the US. Led a team of 10 investigators, tasked with ensuring regulatory compliance with a focus on fraud mitigation and.
• Designed the ‘Suspicious Activity Reporting Guidance’ for the External Fraud Investigations team, which was comprised of over 300 investigators.
• Developed the departmental template which was utilized to… Show more Managed a financial crimes team supporting the Pennsylvania market for the 4th largest bank in the US. Led a team of 10 investigators, tasked with.
• Developed the departmental template which was utilized to communicate large losses (i.e. $50k +) to the senior management teams while identifying key operational risks and mitigation recommendations.
• Approved over 4,000 SAR’s and oversaw many complicated, highly confidential fraud investigations.
• Managed a high performing team with no turnover during my tenure that consistently scored among the top teams based on various quality control metrics (case volumes, average completion times, error rates, etc.). Show.

Philadelphia, Pennsylvania

Philadelphia, Pennsylvania

Mt. Laurel, NJ

Rapidly respond and manage any/all reports of suspicious activity to include, but not limited to: - External Fraud such as Check, ACH, Debit Card, ATM, ID Theft, Wire, Unjust Enrichment, Elder Financial Abuse, etc. - Internal Fraud such as Embezzlement, ID Theft, etc. - Loan Fraud to encompass Commercial Loans, Mortgages and Consumer Loans - Cyber Fraud.

Mount Laurel, NJ 08054

Responsible for the efficient and effective operation of all security functions for Fulton Bank of New Jersey. Investigates and resolves all fraudulent / criminal activity perpetrated within the region. Ensures all requirements of the Bank Protection Act are fulfilled. Responsible for the effective management of Physical Security equipment and systems..

Mount Laurel, NJ 08054

Investigates bank fraud and suspicious activity in an effort to minimize exposure and limit liability throughout 75 local branches.Establishes strong, symbiotic relationships with the local authorities to assist in their investigations and recover losses incurred through fraud perpetrated against The Bank.Acts as the Reg E - Point of Sale investigative.

Sewell, NJ 08080