Mark Mcnicholas Email & Phone Number

Warrenville, Il, Us

Hawkins, Texas, Us

- Served as Interim Chief Human Resources Officer with GC Services Limited Partnership, one of the largest privately owned outsourcing service providers with 6,000+ employees working remotely and in geo-diverse contact centers in the United States and 2 sites in the Metro Manila area of the Philippines.- Brought on by Board of Directors through Riveron Consulting, LLC to serve as Interim Chief Human Resources Officer, tasked with leading Corporate HR Team through transition of leadership, assessing and ensuring all use of most current HR best practices, and subsequent search, selection, and onboarding of permanent CHRO.- GC Services is a build-to-suit provider, and handle a multitude of inbound and outbound tasks across many industries.Responsibilities included:* Developed HR plans and strategies to support achievement of evolving overall business operations objectives post-bankruptcy.* Functioned as strategic business advisor to Board of Directors, Chief Transformation Officer, CEO and executive/senior management of each business unit regarding key organizational and management issues.* Advising management on the administration of Human Resources in policies, and procedures* Analyzing GC Services current HR programs and recommending solutions* Developing, revising, and implementing HR policies and procedures* Ensuring HR programs and services are in compliance with established policies and procedures and state/federal laws and regulations* Preparing and maintaining reports related to specific GC Services HR projects* Assisting with the development and coordination of recommended changes regarding workflow* Developing methods for compiling and analyzing data for GC Services reports and special projects* Conducting audits of HR activities to ensure compliance* Presenting training sessions related to specific GS Services HR programs

Oakbrook Terrace, Il, Us

Served as Vice President, Human Resources with Angelica, a KKR portfolio company, reporting directly to the Chief Financial Officer. Responsible for providing leadership, direction, and guidance for the tactical initiatives and day-to-day operations of Human Capital for the enterprise. Strategically directs and leads the overall mission to find, develop and retain great talent in support of the organizations over-all business strategy through the identification and development of people, processes, and systems. Partners closely with the executive leadership team, operations leadership, as well as the entire workforce. Leads a full-service human resources department consisting of Director HR Compliance, Director Talent Acquisition, Director Benefits & Compensation, Regional HR Directors, Corporate HR Manager, HRIS Analyst and HR administrative staff. Supports all HR for a union & non-union workforce of more than 4,000, in 18 states, with 30 operating plants, depots, & the corporate office for the entire organization. Responsible for all aspects of human resources including, strategic HR planning, recruitment & talent management, organizational development, HRIS, leadership coaching, learning & development, succession planning, management counseling, conflict mediation, employee/union relations, HR practices/policies, compensation & benefits, total rewards, and legal/internal investigations.

Oakbrook Terrace, Il, Us

Served as Corporate Director, Human Resources reporting directly to the Chief Legal Officer. Guides and manages the overall provision of Enterprise HR Support and Services, Policy Management, Operations Leadership Team, Compliance/Investigations, Recruitment, and Learning & Development programs for the entire company. Leads company compliance with all existing governmental and labor legal and government reporting requirements including any related to the EEO, OFCCP, ADA, FMLA, the Department of Labor, etc. Maintains minimal company exposure to lawsuits.Lead a team of direct reports from around the country including Director Talent Acquisition, Director Benefits & Compensation, Director HR Compliance, Regional HR Managers, Corporate HR Manager, and HRIS Analyst. Serves as the primary HR contact with the company employment law attorney and outside government agencies. Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.Designs and directs and manages a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us