Mark Meghezzi Email & Phone Number

London, England, Gb

London, England, United Kingdom

• Accountable for UK territory, including sales strategy and marketing budget, targeting clients in telecommunications, insurance, and media such as Sky and Virgin Media O2.• Lead a 60-person matrix team, driving sales cycle and ensuring client satisfaction; onboard and train commercial and client service teams.• Serve as client advisor to develop and manage four existing accounts (FTSE 100) while pursuing new clients, acquiring one new flagship client per year and closing multi-year partnership renewals.• Streamline approval processes for new contracts and revenues, facilitating launch of three new products with existing clients in 2023.• Increased revenue by 25% YoY• Decreased annualised cost base for the UK by 30%.

London, England, United Kingdom

• Secured new customers in EMEA & APAC markets and won first deals in Korea & APAC by participating in creation of commercial structures to close deals, generating $30M in annual revenue. • Renegotiated deals in Europe on better terms and secured expansion existing UK accounts, growing regional revenue by 20% YoY.• Completed market exits in unprofitable geographies, redeploying or terminating local teams and closing accounts; wrote internal playbook for market closures to facilitate and scale process.

London, England, United Kingdom

• Responsible for growing UK revenue across TMT, insurance, and banking verticals.• Grew Sky account revenue by 20% YoY through client engagement and delivery of new products.• Oversaw and trained a five-member team to manage and prospect for new accounts.

London, United Kingdom

• Successfully delivered 20%+ ARR growth from technology, media, and telco clients.• Expanded deal with Sky within six months, growing account revenue.• Managed two analysts to support deals and account management.

London, United Kingdom

• Owned BT Mobile portfolio, executing selling strategies and gaining a 2-point market share.• Performed competitive analysis and customer research, delivering a two-tier pricing strategy.• Successfully launched 5G and iPhone 11 worth £10M+ EBITDA.• Increased top-tier mix by 5% by improving website CTAs to drive customers to select larger data plans.• Led a team of eight proposition and pricing managers.

London, United Kingdom

• Invited to lead a six-member team to drive BT's acquisition trading across broadband, TV, and sport. • Developed pricing strategy for broadband and TV services (Ultrafast, Complete Wi-Fi, and BT Sport season six) to maximize customer acquisition and effectively allocated marketing budget.• Delivered 1M+ new customer relationships per year across products, growing average revenue per customer across products in midst of unprecedented price competition.

London, United Kingdom

• Led a 10-person team to achieve a £200M incremental net revenue while reducing customer churn by 25% YOY during notification period with smallest NPS impact and highest self-serve mix.• Recognized as youngest head of department and acted as mentor to 12 graduates for program.• Created strategy, business case, and delivery plan for program, obtaining CEO approval.

London, United Kingdom

• Responsible for retention and upgrade activity for BT's broadband base (6M+ customers).• Managed all aspects of customer lifecycle, including marketing, offers, and upgrades.• Created a new set of propositions – BT Plus - to drive differentiation and justify price premium.

London, United Kingdom

• Achieved a YoY 35% uplift in customer interactions to over 3M by increasing availability of gurus.• Led guru team to reduce propensity to churn by 11% for customer base.• Produced a six-point increase in touchpoint satisfaction for Guru customers YoY.• Increased job satisfaction amongst 200 O2 Gurus - top box up 14% YoY and 26% higher engagement with brand.

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