Trade Services-Manual trades

Create an above and beyond customer experience. Developed skills to understand branch operations and functions. Oversee branch and business line risks. Extensive use of SAR reports. Present leadership and organization amongst staff. Perform reviews and weekly coaching sessions for employees. Schedule employees. Conduct interviews; hire and fire. Full understanding of wire transfers and limits. Excelled in account opening and consumer lending. Became a small business expert to assist small business customers. Excellent understanding of regulations and compliance. Currently working towards ACAMS certification.

Global Corporate Trust. Original issuance/paying transfer agent operations.

Develop and strengthen customer relations. Integrate monthly sales plans and goals. Implement store structure and procedures. Fleet management. Present leadership amongst employees. Use of various training methods for new and current employees. Delegate tasks. Schedule employees. Conduct interviews; hire and fire. Manage inventory gains and losses. Oversee all finances through P&L’s, purchase orders, statements, and invoices. Perform software and system upgrades when applicable. Effectively handle all affairs.