Mark Mitchell, Pmp Email & Phone Number

Georgia, United States

Responsible for management and delivery of ServiceNow implementation projects. Lead highly technical professionals through all phases of complex projects. Responsible for scope, schedule, budget, and risk management for multiple projects at any given time. Led several successful ServiceNow implementations in the federal, banking, telecommunications, healthcare, and other private sector organizations. A recognized expert in Earned Value Management (EVM) who strives to provide value to customers… Show more Responsible for management and delivery of ServiceNow implementation projects. Lead highly technical professionals through all phases of complex projects. Responsible for scope, schedule, budget, and risk management for multiple projects at any given time. Led several successful ServiceNow implementations in the federal, banking, telecommunications, healthcare, and other private sector organizations. A recognized expert in Earned Value Management (EVM) who strives to provide value to customers while achieving company P&L goals. Led several ITSM, ITOM, ITAM, CSM, GRC, FSM, and TSM projects from initiation to close. TS/SCI eligible. Show less

United States

Owner of a small business offering Program and Project Management expertise specializing in complex public and private sector project planning and execution. Provided Agile, SDLC, and Waterfall project management expertise. Adept at earned value management, managing budgets, and delivering capabilities. Utilize ITIL and Continual Service Improvement to improve service quality.

Tampa, Florida

TS/SCI cleared Program Manager supporting several IC, DoD, and Federal Civilian organizations. Specialize in earned value management and customer success. Served as Program Manager for the DRS ICT Portal application and database ServiceNow development effort. Led multiple sales engagements to U.S. SpaceForce COMSATCOM, USSOCOM J-636, U.S. Navy Europe, and FEMA Mobile Emergency Response and other interested agencies. Led the program capital expenditure development, which resulted in millions of… Show more TS/SCI cleared Program Manager supporting several IC, DoD, and Federal Civilian organizations. Specialize in earned value management and customer success. Served as Program Manager for the DRS ICT Portal application and database ServiceNow development effort. Led multiple sales engagements to U.S. SpaceForce COMSATCOM, USSOCOM J-636, U.S. Navy Europe, and FEMA Mobile Emergency Response and other interested agencies. Led the program capital expenditure development, which resulted in millions of dollars in funding for the project from DRS C-Suite Leaders. During the DRS Global Enterprise Solutions sale (eventually to SES-GS for $450 million), provided the sales presentation for the program portion of ICT Portal solution to several interested company CEOs, COOs, CTOs, and CFOs interested in buying GES from Leonardo DRS. Provided oversight of the U.S. Special Operations Command (USSOCOM) Global Area Network (GAN) application and database development team to ensure new functionality and features are developed, tested, and deployed in accordance with DoD regulations and guidelines. Program Manager for the FEMA Mobile Emergency Response Services (MERS) Contingency Satellite Services contract. Supported several large emergencies, but not limited to Hurricane IDA, Hurricane Eta, Hurricane Zeta, West Coast Fires and Kentucky Tornado satellite communications support. Increased revenue on the program over 100% in 2020 and 2021 by listening to the customer and submitting unsolicited proposals to solve those problems. Served as Program Manager supporting sensitive military organizations. Provided terrestrial circuits, networking equipment, and connectivity which allowed them to perform their assigned mission. Provided multiple security briefings to US Cyber Command personnel to detail how we were operating in accordance with established cybersecurity parameters while supporting their missions. Show less

Tampa/St. Petersburg, Florida Area

Served as the Technology and Innovation Lead in support of USCENTCOM CCJ6. Engage industry experts on cutting edge technologies for data centricity, data management, cloud, object based storage, Attribute Based Access Control (ABAC), and DEVOPS to support cloud migrations. Conducted testing and evaluation of emerging technologies to determine feasibility and cost benefit in relation to strategic objectives. Served previously as project manager for a myriad of complex IT projects such as CENTCOM… Show more Served as the Technology and Innovation Lead in support of USCENTCOM CCJ6. Engage industry experts on cutting edge technologies for data centricity, data management, cloud, object based storage, Attribute Based Access Control (ABAC), and DEVOPS to support cloud migrations. Conducted testing and evaluation of emerging technologies to determine feasibility and cost benefit in relation to strategic objectives. Served previously as project manager for a myriad of complex IT projects such as CENTCOM Partner Network (CPN) improvements, Foreign Military Sales (FMS), and Cross Domain Solutions. Show less

Tampa, Florida

Responsible for four FEDITC Special Operations Forces (SOF) contracts supporting U.S. Special Operations Command (USSOCOM) Cybersecurity, Air Force Special Operations Command (AFSOC) Medical Group, AFSOC SOF Processing Dissemination and Exploitation (PED), and the Joint Communication Support Element (JCSE) Network Operations Center(NOC). Led four program and task order managers and over 88 IT technicians in a variety of highly technical positions. Routinely interfaced with USSOCOM Contracting… Show more Responsible for four FEDITC Special Operations Forces (SOF) contracts supporting U.S. Special Operations Command (USSOCOM) Cybersecurity, Air Force Special Operations Command (AFSOC) Medical Group, AFSOC SOF Processing Dissemination and Exploitation (PED), and the Joint Communication Support Element (JCSE) Network Operations Center(NOC). Led four program and task order managers and over 88 IT technicians in a variety of highly technical positions. Routinely interfaced with USSOCOM Contracting Officers and Contracting Officer Representatives to ensure delivery was on schedule and to contract standards. Responsible for contract financials for Cost Plus Fixed Fee (CPFF) and Firm Fixed Price (FFP) contracts worth over $55 million in revenue. Conducted capture management activities for several USSOCOM and U.S. Army opportunities. Conducted business development engagements with other companies, and created teaming agreements for potential bids. Devised and delivered several highly technical and complex proposals and request for information responses. Show less

Fort Bragg, North Carolina

Served as the SAIC Operations Director in support of United States Army Reserve Command (USARC) G-6 Data Systems and Applications Division. Provided daily guidance and leadership to over 40 Data Center and Workstation Operations, Engineering, Network Operations Center and Cybersecurity personnel. Highly engaged in upgrading the Disaster Recovery and Continuity of Operations response plans to ensure USARC Key Leaders could maintain effective Command and Control after an emergency event. Led… Show more Served as the SAIC Operations Director in support of United States Army Reserve Command (USARC) G-6 Data Systems and Applications Division. Provided daily guidance and leadership to over 40 Data Center and Workstation Operations, Engineering, Network Operations Center and Cybersecurity personnel. Highly engaged in upgrading the Disaster Recovery and Continuity of Operations response plans to ensure USARC Key Leaders could maintain effective Command and Control after an emergency event. Led several initiatives such as the Microsoft Server 2012R2 upgrade of over 1000 servers, Data Center server and service consolidation, engineering and initial migration from Windows 7 to Windows 10 for over 50,000 workstations, and ensuring server and workstation cybersecurity compliance with a myriad of Cyber Technical Orders. Enforced and ensured compliance with patch and STIG standards of both servers and workstations. Created and delivered executive level presentations to the Chief Information Officer and the Deputy Chief of Staff. Served as Project Manager for the USARC Task Management Tool (TMT) implementation and interfaced frequently with PEO-C3T Program Managers, Forces Command (FORSCOM) G-6, and Accenture TMT engineers. Show less

Fort Bragg, Nc

Served as the Site Manager for two contracts supporting the United States Army Special Operations Command (USASOC) CIO/G-6. Managed an Application Development team, Microsoft SharePoint Engineering team, Application Integration and Maintenance team, and Data Warehouse and Database Support team. Served as the project manager for over 18 complex application and database development projects and applied Agile, DEVOPS, ITIL, and PMI processes and methodologies daily. Performed duties as Business… Show more Served as the Site Manager for two contracts supporting the United States Army Special Operations Command (USASOC) CIO/G-6. Managed an Application Development team, Microsoft SharePoint Engineering team, Application Integration and Maintenance team, and Data Warehouse and Database Support team. Served as the project manager for over 18 complex application and database development projects and applied Agile, DEVOPS, ITIL, and PMI processes and methodologies daily. Performed duties as Business Relationship Manager and interfaced daily with the Contracting Officer Representative and other SITEC company leaders daily. Provided executive level briefings to CIO/G6 leaders as well as the Deputy to the Commanding General. Show less

Fayetteville, North Carolina

Performed Army Battlefield Command Systems (ABCS) tactical network initialization services, training, and support for active Army, Army Reserve, and National Guard units throughout the world. Provided General Officer level briefings at High Level Reset Conferences and supported Warfighter pre-deployment training.

Served as the Group Senior IT planner for the 7th SFG (A) BRAC relocation from Fort Bragg to Eglin AFB. Interfaced daily with Group Leadership, USASOC CIO/G6 leaders, and Air Force Communications Squadron leadership to ensure garrison IT and phone services were available and reliable.

Served as Group Senior WO and provided all levels of IT planning and operational support for 3rd SFG(A) in garrison and CJSOTF-A while deployed.

Served as the Group Senior Signal Warrant Officer, IMO, IASO, and COMSEC Officer for 10th SFG(A) in garrison, and CJSOTF-AP while deployed.

Bachelor Of Science, Liberal Studies With Focus In Admin/Management

Graduate Certificate, Project Management