Logistics Program Manager
As a Program Manager in Logistics, work with business leads to define and manage business process and technology roadmaps, manage change and implement new ideas effectively within the Google culture.• Led 3rd party logistics partners to establish facts, solve complex problems, establish corrective action plans; provide insight and experience managing and monitoring metrics for KPI's • Served as single point of contact to manage all Atlanta Operations Exceptions & Operational Reporting for Google working with the 3PL and 3PM• Supported and resolved any discrepancies and aging orders that are taking extensive time to research; Support stabilizing the operation to upgrade the warehouse management system• Interfaced with partners within and outside of Google to gather and synthesize detailed, global business requirements, assess current and future business processes (As-Is and To-Be).• Provided design and automation expertise for the current project being built and implemented