Logistics Program Manager
- As a Program Manager in Logistics, work with business leads to define and manage business process and technology roadmaps, manage change and implement new ideas effectively within the Google culture.
- Led 3rd party logistics partners to establish facts, solve complex problems, establish corrective action plans; provide insight and experience managing and monitoring metrics for KPI's
- Served as single point of contact to manage all Atlanta Operations Exceptions & Operational Reporting for Google working with the 3PL and 3PM
- Supported and resolved any discrepancies and aging orders that are taking extensive time to research; Support stabilizing the operation to upgrade the warehouse management system
- Interfaced with partners within and outside of Google to gather and synthesize detailed, global business requirements, assess current and future business processes (As-Is and To-Be).
- Provided design and automation expertise for the current project being built and implemented