Mark Moore Email & Phone Number

Home

 Regionalized TPA Services for national accounts Audited and Supervised 7 TPAs in 49 states Created and Presented Reports that reflected organizational gains and losses Led Worker’s Compensation Seminars and Manager Meetings Created Annual Budget for Corporate Claims department based on projected TPA expenses Created Major-Loss Database within Corporate Claims system Evaluated and Negotiated 11 TPA Service Agreements Supervised out-of-state offices, such as Nevada, Florida & Alabama, during transitional times Created a new Audit Unit within Corporate Claims, developing audit criteria and training

Indianapolis, Indiana Area

Opened and Managed Branch Claims Office in Indianapolis, Indiana. Secured location, procured office furnishings, hired initial and subsequent staff, oversaw the shipping and organization of initial files, and took on all responsibilities of plant management for this new office. Hired and Directed Claims Supervisors, Adjusters and Support Staff Managed Multi-line Book of Business Account Service Manager for several large National Accounts Conducted Quarterly Claims Reviews on these accounts Conducted Sales Presentations and Increased Client Base Responsible for Office Budget Presented at Worker’s Compensation Seminars and Manager Meetings Reported to Regional Manager Reported to Fronted Insurance Companies, as well as Reinsures Relocated the Office after 3 years, to facilitate growth Experienced Outstanding Audits, Recognized as Highest Scores for Alexsis for each Audit Earned Technical Excellence Award from Alexander & Alexander Earned Consistent Excellence Award from Alexander & Alexander