Mark Moore Email & Phone Number

Mckinney, Tx

• Professional fee-based Leadership/Business Coach with 20 years’ experience coaching of management-level clients to increase their managerial and/or leadership effectiveness across multiple industries.• Course/curriculum developer and facilitator in Leadership Development, Change Management, Team Building, Professional Development and Customer Service workshops. Design and facilitate training materials and scenarios for both live and virtual sessions. Provide client train the trainer services.• Implement client HR initiatives to help drive change through all levels of business. Areas of expertiseinclude Organizational Development, New Hire Orientation/Onboarding, Recruiting, Career, Talent and Performance Management; Talent Acquisition, Employee Engagement, Change Management, Training and Development, Project Management, Process Improvement and Organizational Effectiveness. Project consultant on Workday, Oracle HCM, Cornerstone On-Demand, Success Factors, Tableau.

Mckinney, Texas

• HR/Talent/Change Management Business Partner (reporting to VP, Talent Management, Marketing Support) to 11 independent dealerships in nine states (with combined annual sales over $1.5B). 80% monthly travel to client’s locations.• Conduct comprehensive assessment process (360-Degree feedback, interviews, etc.), collaborate with dealerships to target/identify areas of challenge, and design and tailor programs to meet unique needs. • Managed Steelcase corporate initiatives; Leadership Development ($2M program), vendor vetting and selection, and curriculum development. Collaborated with dealer leadership council to assess national (200+ dealers) training and talent needs and implemented resources to increase dealer capabilities.

Richardson, Tx

• Managed with staff for organizational change, talent and employee engagement for 2,600 employees with $1.5M budget. Performed culture and readiness assessments, management and employee training, developed advancement and succession plans, and measurements. Coach to executive leadership.• Designed, managed and consulted on leadership, technical and professional development training. 360 assessments for 90% of global executives, resulting in all participants creating 12-month IDPs. • Managed full cycle training, performance management and employee engagement programs.

Plano, Tx

• Manager with staff supporting division of 5000 associates, focus on top 50 accounts worldwide.• Facilitated over 100 one-on-one sessions with account executives adopting styles and methods for leadership development, performance management and business process improvement.• Conducted organization diagnostics on accounts and designed and implemented programs to build individual and team capabilities for 50 largest account, both in the U.S. and international. • Program manager at Dell Healthcare Academy. Presented live and virtual facilitation.

Fort Worth, Tx

• Managed with staff to support three aircraft maintenance bases for 26,000 associates.• Partnered with executive in restructuring management roles from 1200 to 700. New job descriptions.• Leadership development instructor and program coordinator at AA’s Flagship University.

Mcclean, Va

• Partnered strategically with CIO and CFO leaders on mission critical strategies related to their human capital in the following areas: HR policy development, leadership development, conflict resolution, process design, performance management, talent management, and training and development. • Partnered with Georgetown University, developed first internal leadership Coaching program. • Created high-potential senior leadership development program for women resulting in 60 graduates.

Ba, Health Care Administration

Certificate, Executive Leadership Coaching