Mark Moss Email & Phone Number

Milton, Ontario

Cash application, collections and invoicing

Vaughn, Ontario

Supervised and Mentored seven employees within the AR department Maintained the Franchised system (re: statements, royalty payments etc.)Contacted Franchisee's and Corporate Managers in regards to outstanding receivablesAided in the collections of outstanding receivables from the Cara Airline DivisionCollections from unaffiliated customers (re: Rents, Restaurant billings)Completed yearly employee evaluations for monetary increasesMaintained filing system and ensured easy access to information Performed administrative tasks such as maintaining information files and processing paperworkObserved, received, organized, stored and otherwise obtained information from all relevant sourcesOversaw and coordinated office administrative procedures

Prepared invoices, spreadsheets and maintained statements through JD Edwards and MS Excel Managed the needs/requirements of Franchised accounts through extensive follow-up proceduresMaintained and monitored schedules as per the companies policies and procedures and forwarded them to relevant staff as requiredImproved customer service based on client feedback Development of new policies and proceduresOversaw organization of daily and weekly office schedules