Mark Mueller Email & Phone Number

Milwaukee

• Provided Project Management for Preferred Hotel Group’s ( PHG) implementation of a Loyalty program. Coordinated between the development team in India , the customer departments located in Chicago and NewPort Beach, Ca., and PHG’s Loyalty System Consultant in Germany to facilitate the development of custom enhancements. Responsible to Senior management at PHG for project oversight and adherence to the project timeline.• Responsible for the overall delivery of BI solutions to customers in North America. Team size varied by engagement and consisted of a mixture of consultants on site at the Customer’s location and others located throughout North America and off shore in India• Utilized a combination of Waterfall and Scrum to deliver the project.• Validate the project plan as presented by the development team.• Produced risk management plan.• Supported Customer Quality plan.• Project Planning, Scoping and Budgeting.• Manage the Change request process.• Oversee bug fix process.• Weekly Project Status Reporting to Senior Management.• Weekly team status meetings.• Risk Management.• Review deployment plan.• Post project software support.• Invoicing.

Milwaukee

Lead team performing backstage functionality for travel e-commerce sites dedicated to creation and support of various Airline and Hotel interfaces. Interfaces provided availability, pricing booking, payment processing and fulfillment functions.• Provided estimates of effort during Project planning.• Attended Customer meetings to discuss product direction.• Directed development efforts.• Code reviews.• Directed software support.• People mentoring.• Performance Reviews.• Created project dashboards and status reports.

Washington D.C. Metro Area

Provide system architecture, application design, and project management services for a variety of clientsClient: Lockheed AerospaceDevelopment Lead, Sr. Consultant/Owner• Analysis of customer supplied requirements documents.• Supervise developers, schedule work, conduct unit testing.• Verification and validation of test procedures against the specification.• Off hours support.Environment: VB6, Cobol, TAL, Pathway, Tandem SQLScope: New MRP system to support the Trident missile program.Client: NASD/NASDAQ Project Lead• Coding, Testing and Implementation of business sponsored projects.• Supervising other developers.• Performed extensive code optimization.• Interfacing with NASDAQ engineering department in planning the implementation.Environment: Cobol, TAL, Pathway, Tandem SQLScope: Support the Compliance department's reporting functions and daily consolidation and billing for users of the SOES system.Client: Presbyterian Church USA Project Lead• Coding, Testing and Implementation.• Supervising other developers.• Developing the implementation plan.• Interfacing with the customer’s engineering department in planning the implementation.Environment: VB6, Cobol, TAL, Pathway, Tandem SQLScope: Implement Benefits system for the processing of health insurance claims and the payment of benefits.Client: AirInc Developer• Coding, Testing and Implementation.• Participated with other developers in the design process.• Interfacing with National Weather personnel in the testing and deployment of the system.• Created Project documentation.Environment: Cobol, TAL, Pathway, Tandem SQLScope: Implement system to capture meteorological data being transmitted by inflight aircraft via the AirInc network to the National Weather Service.