Mark Murphy Email & Phone Number

Mary Esther, Fl, Us

Remote

• Supervise a team of 21 National Security Investigators over 10 counties in Northwest and Central Florida.• Manage production, day to day operations, and performance against contractual requirements to the federal government's Defense Counterintelligence and Security Agency.• Responsible for the execution of the field investigation and associated documentation which include subject and source interviews, record searches and report writing within government data bases. • Train, educate and mentor staff on federal policies governing the national security investigation process. • Conduct new candidate interviews, employee performance evaluations, and disciplinary procedures. • Increase revenue and customer satisfaction by consistently exceeding production, quality and timeliness metrics. • Analyze performance data to identify improvement opportunities to situations impeding efficiency. • Identify and resolve potential obstacles with investigations and logistical obstacles which may delay the process. • Utilize interpersonal verbal/written communication skills to motivate team to exceed business objectives.• Develop and implement team strategies for timely delivery of a high-quality product. • Lead and contribute to successful process improvement projects to strengthen business and reach goals.• Less than 5% direct report turnover rate per year.

Eglin Air Force Base, Florida, United States

• Created and conducted initial and annual Root Cause Analysis training to over 500 personnel. • Led team through civilian hiring process to design new system that reduced hiring time from 270 to 45 days.• Eliminated 83% waste.

Eglin Air Force Base, Florida, United States

• Supervised and managed 53 personnel responsible for maintaining advanced software applications and altered weapons systems on 17 modified F-16 aircraft valued at over $820M. • Scheduled personnel, unique test items, limited resources, and conventional weapons in support of over 2,500 annual test and training sorties. • Coordinated with project officers, designers, and Class II modification engineers to ensure all weapons systems in developmental upgrade met stringent U.S. Air Force requirements.

Eglin Air Force Base, Florida, United States

• Supervised, managed, and trained 25 personnel in 2 elements consisting of supply and support. • Managed equipment requirements and priorities to support 17 modified 46 TW F-16 aircraft valued at $800M. • Managed Environmental Compliance Program for air, water, and hazardous materials. • Validated by Outstanding rating during Logistics Compliance Inspection.

Eglin Air Force Base, Florida, United States

• Supervised and managed 38 military and civilian personnel who performed weapons loading and maintenance actions on 13 modified F-15A-E model aircraft and 2 A-10A/C aircraft valued at over $700M. • Established and evaluated performance standards, maintenance controls, and work procedures for 11 teams loading and unloading 25 different conventional munitions with associated modified suspension equipment. • Responsible for munitions loading, handling, suspension, test and diagnostic equipment valued at over $16.5M.

Eglin Air Force Base, Florida, United States

• Managed armament system configuration issues on 19 F-15, A-10, UH-1, and NC-130 aircraft valued at $817M. • Liaison for maintenance and test engineers on aircraft configurations, provided feedback to scheduling, solved aircraft scheduling conflicts, and executed updated process designs to improve aircraft configurations.• Developed new technical data procedures and coordinated approval for the assembly, loading, and evaluation of developmental weapon systems for multiple test programs. • Validated by a 98.9% successful weapons operational release rate.

Master Of Science - Ms, Operations Management And Supervision

Bachelor Of Science - Bs, Aviation/Airway Management And Operations