Mark Nagle Email & Phone Number

Ireland

Ireland

Dublin, County Dublin, Ireland

I lead an organisation of People Managers and Sales Development Representatives who work across EMEA. My organisation is structured in 4 areas namely, North, comprising Nordics and Benelux, Central, containing DACH and CEE, South, consisting of France, Iberia, Italy, Middle East and then the UK and Ireland. I have teams based across our three hubs in Dublin, London and Munich.

Dublin, County Dublin, Ireland

I advised the Elite Performance Committee in Basketball Ireland on go-to-market strategies for fundraising efforts. I provided expertise in positioning for the Mens & Womens Underage International Basketball Programmes. I worked closely with the Chairperson and committee members to enhance the Irish National Teams' performance.

Dublin, County Dublin, Ireland

After a series of interviews in June of 2022, I was offered the role to lead our Sales Development business in EMEA for our Sales Solutions Line of Business. It also meant that I formally joined the SD EMEA & LATAM Leadership Team for the region, meaning I had the opportunity to take on more autonomy and impact the strategic direction of the Sales Development function for LinkedIn. In this role I led a 26 person organisation of SD Managers and SDRs, covering the EMEA Markets of UKI, DACH, France, Benelux, Iberia, Italy, Israel and Nordics, across all segments (SMB, MM & ENT) for our LinkedIn Sales Solutions business for both Inbound and Outbound channels. I inherited an org that missed their plans for the prior FY. Through a strategy I devised around clear and concise expectation setting, enablement, coaching and performance management, we turned around the performance levels to overachieve on all our plans for FY23, bringing significant value to our prospects, customers and the business. We managed to grow both channels across the region due to a dedication to operational excellence and accountability for our results.I briefly departed this role on November 30th 2023 due to the contract ending (Maternity Leave Contract Cover), but was rehired into the same role in January 2024.

Dublin, County Dublin, Ireland

I made a career pivot in order to expand & deepen my knowledge of our business and develop new skills. I successfully interviewed for a position as a leader in our Sales Development organisation where I was responsible for inbound and outbound Sales Development for our core markets in EMEA which are the UK, DACH, France and BENELUX for our Learning and Engagement Solutions. I led a highly diverse team of SDR's who were focused on unearthing cross sell opportunities from our current base of Enterprise clients across those markets. When I inherited the team, it had just been stood up and had missed its targets for the first quarter. We ended up transforming the team immensely which culminated in overachievement in the following 3 quarters and winning the year as well as extremely strong Employee Satisfaction Scores across Manager support, belonging, Diversity & Engagement. I developed considerable knowledge of the learning space, the key competitors, LinkedIns value and developed strong partnerships with the Learning & Engagement Leadership team in EMEA.

Dublin, Ireland

I was promoted to Manager Level 2 where I led and managed a team of 12 direct reports with a wider team of 18-20 people in total, comprised of Team Leads, Senior Deal Strategists and Vendor support teams. I operationalised my vision for 'Next Generation Deal Desk' through programs including overseeing the successful launch of a new vendor partner which enabled my team to focus on more complex tasks. I also oversaw the launch and subsequent scaling of a new support model which saw my team engage directly with clients on complex asks, participating in Sales QBR's and establishing pipelines of key deals for each Q which enabled us to solve complex issues ahead of time. I also led a global initiative with a Tiger Team which created CPPs (Roles & Responsibilities) for each IC level across our team to create greater clarity on expectations. I regularly engage with Senior Stakeholders and Senior Sales Leaders to ensure alignment and to provide key advise and consultation around our go to market strategy and am a regular attendee at the EMEA Sales Organisation weekly Forecast calls.

Dublin, Leinster, Ireland

I was promoted into the role of Manager after a period of ‘Stepping Up’ where I built, led and managed a team of 11 people who partnered with our Sales Organisation to solve complex customer queries. I drove Operational Excellence and fostered a work environment reflective of LinkedIn's Culture & Values through various initiatives. I Improved productivity, through enhancing our OKR & KPI setting. I worked on and led multiple Strategic initiatives and projects to create efficiency for our Organization and the business at large through iterating on support models to better support our customers and key stakeholders. I revamped our sourcing, recruiting and hiring strategy & process which culminated in an increased number of diverse candidates being attracted to the role and hired into the team.

County Dublin, Ireland

After a series of interviews, I was given the responsibility to ‘Step Up’ into a management role to cover my Manager during her Maternity leave, leading a team of 5 Deal Strategists who provided support and partnership to our Sales Organisation. This was my first experience of management, handling 1-1s, interactions with Senior Stakeholders from Sales, Sales Ops, Legal, Billing etc. During this time I led a global project which resulted in developing a new framework and KPI's for employee evaluation, resulting in significant performance improvements across the team. I partnered with the Deal Desk Global LT in improving operations and resolving issues to deliver top-notch customer service.

Dublin, Leinster, Ireland

I was promoted into a Senior position where I provided strategic consultation to Enterprise Sales Teams on internal policies, processes, systems and rules of engagement. I established KPI's & Goals for the Sales Org and partnered with them to achieve these objectives. My role included partnering with a host of different cross functional partners on a daily basis to solve complex challenges. As a senior, I also took on responsibility for training & mentoring new hires who joined the team. I made key contributions to Process and Policy improvements through my work on various strategic projects aimed at ensuring our clients had the most streamlined process for doing business with Linkedin.

County Dublin, Ireland

After completing my Masters, I joined linkedin as a Deal Strategist and began partnering with a host of Sales teams across the SMB, Mid-Market and Enterprise segments. My role involved building relationships and collaborating with numerous internal teams to solve client queries in the pre sales and post sales spheres. In this role I learned the nuts and bolts of operations, amassed considerable knowledge of internal processes and policies for a high growth, high potential Enterprise SAAS company and developed a range of important skills such as customer centricity, stakeholder management, building effective partnerships and relationships, salesforce & excel reporting.

Dublin, Leinster, Ireland

I was honored to become the only person ever to be awarded a full Sports Scholarship for Basketball, to attend UCD Smurfit Graduate Business school. I competed as a basketball player in the Semi-Professional Nivea for men's Irish SuperLeague as well as Hula Hoops National Cup. In addition, I represented UCD as their scholarship player at the Inter-Varsity tournament in Galway. This privilege consisted of training as part of a team 4-5 times per week and playing games at the weekends throughout the country. The season culminated in my selection to the Irish National Senior Mens Basketball Squad of the top 20 Irish Basketball Players.

Master Of Science (M.Sc.) In Management At Michael Smurfit Graduate Business School, Business Management, 2:1 Masters

I spent this year in my role as a student-athlete balancing my studies with the duties involved in my sports scholarship for Basketball. I.

Bachelor Of Arts (B.A.) In History And Spanish, 2:1 Degree

This experience consisted of 1 Gap Year (2013-2014) where I moved to Madrid, Spain and was employed by the Communidad de Madrid to teach.