A confident & highly motivated Technical Area Service Manager and engineer with a proven success record and strong work ethic. Primarily Electronic/Electrical background but with good mechanical skills I have always been ‘hands on’. I take pride in being a team player with a leadership style that challenges and cultivates colleagues in their own development. Used to driving change initiatives in a service environment through great communication and setting clear goals. A proven track record in developing new initiatives and cultivating effective relationships both internally and externally at all levels. I achieve cost, productivity and operational targets through the effective and efficient management of my team. I have excellent knowledge and application in the fields of customer service, human resources, mediation, health and safety, quality engineering techniques and continuous improvement.STRENGTHS• Experienced and effective team leader • Strong people manager, encouraging ownership, team spirit and loyalty• Drive for results whilst taking people with me• Communicator; everyone needs to have direction, know the successes, objectives and understand failures.• Proven record of change management and continuous improvement using - OEE, Lean, Kaizen, DMAIC and KPI’s• Engineering – City and Guilds distinction course 224 in Electronic/Electrical Engineering• Excellent technical background and capable of understanding challenging issues, motivating/encouraging people to resolve problems.