Mark O'Brien Email & Phone Number

London, United Kingdom

Joined school to lead and project manage the building of a new school building and transform the business support functions of the school. Lead the response to funding cuts through in-depth financial modelling and an extensive change management programme, improve sustainability and achieve better value for money.• Strategic Planning: Lead the strategic planning of the schools scaling up activity in line with the business doubling in size as well as improving issues of sustainability and growth. Lead on the development of a 5yr strategic plan, established departmental schematics, metrics and balanced scorecard monitoring system.• Lead change management: Delivered on governance recalibration; staffing forecasting and restructuring; establishing partnerships; business development; procurement and driving best value; renewed policies and procedures to support changes; spearheaded the schools response to funding cuts and NFF changes.• Project Management: End User Project Manager for £32m capital project building one of the biggest SEND schools in the country. Responsible for all elements of internal and external design, stakeholder engagement and relationship management as well as leading the schools transition into the new building.• Management of multi-disciplined team: Responsible for leading a multi-disciplinary team with operational responsibility for all non-teaching elements of school activity including: Head of Finance (£9m revenue budget); Head of Human Resources for the 220 staff employed; Head of Facilities Management (inc. Health and Safety and Risk Management); whole school administration; ICT provision (inc. fulfilling role of DPO).

Nationwide

• Management of a nationally dispersed team of specialist business development professionals with responsibility for delivering new business growth and retaining exist business re-tenders to grow charity’s £120m turnover• Notable contract wins: Hampshire £48m contract value over 4yrs; Cardiff £18m contract value over 5yrs• Oversight and managerial responsibility for all business development activity including leading on key national projects and partnerships• Production of management information reports including analysis and generating insights• Responsible for key stakeholders relationship management (funders, commissioners, MPs, Cllrs, senior service mgrs)• Significant input into the development and delivery of a marketing and communications strategy in relation to business development

London And The South East

• Regional management of a specialist business development team covering London and the South East.• Mapping new business opportunities and managing tendering process as well as ensuring existing business retenders were secured• Redesigned business development model and initial service set-up process, achieving financial and resourcing efficiencies, enhancing customer experience and creating a more sustainable organic approach to business development as well as working with senior colleagues to ensure best value for money

Focusing on the support of public and voluntary sector organisations to achieve better outcomes for communities with an emphasis on working with families and in particular vulnerable children & parents. Core activities include:- Act as strategic contract improvement partner supporting business planning, data management, evidence modelling, ideation and bid writing - Providing advice and direct support on organisational change and restructuring - Contract readiness and future proofing – ensuring concept is deliverable, financially sustainable and fit for purpose- New business acquisition and implementation including marketing, lead generation, delivery and development- Working with investors, politicians and other decision makers on innovative projects- Supporting the work-planning and professional development of SLT, operations and project managers - Development of front line staff through reflective group and individual supervision sessions and training events

London, United Kingdom

Led on the implementation of the national strategy for the development of new business, helping to monitor and evaluate new funding opportunities and leading the sales activity. Core responsibilities included:- Business planning, product development, financial forecasting and risk assessment ensuring the transition from new business acquisition to operations team went smoothly- Bid writing and the managing of strategic funding opportunities - Management of commercial activities in relation to new business acquisition and sales process including new business pitches and after sale follow up and close - Development of marketing strategies and the production of appropriate marketing materials - Implementing cross-departmental strategies for on new routes to market and clear messaging of benefits of service- Management of key relationships including Board Members, MP’s, Cllrs, LA Directors, funders and political influencers

London, United Kingdom

Line Management of sixty staff across London and the Midlands managing contracts and projects with a value in excess of £2m. Core responsibilities centred on:- effective management of a large dispersed team- key relationship management (with clients and funders)- quality assuring operational data sets - creation of management information & performance reports- evidencing of outcomes and impact- driving continuous evaluation and improvement of service delivery- National Child Protection Officer helping to improve safeguarding procedures and standards

Hounslow

Managed two hub and a number of satellite centres cover some of the most deprived areas of the country with a reach of over 2000 children aged 0-5 Core responsibilities included:- Management of a team of multi-skilled professionals across multiple sites in partnership with different agencies and organisations- Development of strategy for outreach in the community and the delivery of family support work that is well evidenced and evaluated- Maintainence of official documentation for Ofsted and governance bodies- Lead Officer for Domestic Violence- Managing a budget of £1m

London, United Kingdom

Managing a team of specialist officers dealing with cases of anti-social behaviour, domestic violence and hate crime and delivering services to c.10,000 properties spread across twenty London borough’sEstablishing proactive initiatives to tackle ASBEvaluating and continuously improving service in client-lead satisfaction assessments

Hounslow

Aug 04 – Jul 07 ASB & Domestic Violence Team-Leader Nov 03 – Aug 04 Specialist ASB & Domestic Violence EM Mar 03 – Nov 03 Estate Manager Jan 03 – Mar 03 Customer Information Officer Jan 02 – Jun 02 Acting Estate Manager

Hounslow

Masters In Business Administration, Business Administration And Management, General

Bachelor Of Arts (B.A.), Politics

Education record