Lead the sales operations for US/Canada, directing content, sales promotions and digital activity for these regions. Lead-implement online initiatives to deliver sales targets, ensuring online activity is aligned with sales objectives.Support Marketing to drive Social Media channel content (bringing quality traffic to all regions, working collaboratively with the marketing teams to develop our social media activity with a sales focus).Execute the approved promotional… Show more Lead the sales operations for US/Canada, directing content, sales promotions and digital activity for these regions. Lead-implement online initiatives to deliver sales targets, ensuring online activity is aligned with sales objectives.Support Marketing to drive Social Media channel content (bringing quality traffic to all regions, working collaboratively with the marketing teams to develop our social media activity with a sales focus).Execute the approved promotional plan (all aspects including website content, banners and digital marketing (email, social media etc). Review, update, monitor conversion;Identify and report factors that influence the success or failure of a promotion, taking a pragmatic approach to recommendations for future activity, based on analytics.Support the Web Sales Manager in setting and executing the SEO/SEM strategy.Critically analyse web sales activity for your region, using Google analytics as your key analysis tool and working closely with the wider Web sales team.Provide analysis on traffic volume, behaviour and conversion, identifying trends and providing insightsAnalyse performance of internal and external marketing campaigns, critique RoI, and course correct along the path to continual improvement.In 2018 we have also added Live Chat to our online services, and am a major contributor and leader in ensuring that this is a success. Show less

Management of the UK & Ireland webshop sites, ensuring deal and /promotions are frequently updated, monitored and adjusted for optimum conversion.Lead execution of all aspects of online promotions as directed by the Web Sales Manager, including website content, web banners and marketing through digital channels (email, social media etc).Identify and report factors that influence the success or failure of a promotion, taking a pragmatic approach to recommendations for future… Show more Management of the UK & Ireland webshop sites, ensuring deal and /promotions are frequently updated, monitored and adjusted for optimum conversion.Lead execution of all aspects of online promotions as directed by the Web Sales Manager, including website content, web banners and marketing through digital channels (email, social media etc).Identify and report factors that influence the success or failure of a promotion, taking a pragmatic approach to recommendations for future activity, based on analytics. Ensure sales and sales support teams in your region (and globally as necessary) are aware of online sale activity and content changes.Manage website content for UK & Ireland, ensuring our unique brand voice is translated through web copy and key messages are communicated clearly. Ensure website content is localised for the UK and Ireland regions, reflecting local interest. Update content as required, reflective of both marketing and consumer feedback, product changes and new product launches.Feed direct customer experience back to the design and developers in the team to enhance navigation, usability and product pages on the website, based on feedback from customers directly and the sales support team for your region.Apply a basic understanding of SEO and keyword analysis to our websites in the UK and Ireland regions. Support the Web Sales Manager in setting and executing the SEO/SEM strategy.Apply understanding of Email Direct Marketing and Social Media channels and how these can bring quality traffic to the UK and Ireland regions.Critically think about the effect of these content changes (links, key messaging, compatibility etc) and follow through to see the change implemented (or not).Feed direct customer experience back to the designers in the Web team.Critically analyse web sales activity for your region, using Google Analytics as your key analysis tool and working closely with the Web Sales team. Show less

Planning and study proposals for new material. Visit suppliers to see new season collectionsMaintenance and replacement of Proshop Stock and common areas Check-In, Customer Billing and Support MarshallManagement and care of special events, coordinating groupsCreating weekly and monthly rentals quadrantsPreparation of reports, charts and comparisons with other years.Starter and Marshall

Customer Service, Reservations and Proshop duties Coordinating reservations with Agency and Tour operatorsSelling Golf Material in the ProshopMarshall and Starter

Administration of Reservations for guest of the hotelOrganising reservations with other Golf CourseReservation InvoicingPromoting and Organising group and individual golf classesResponsible of the Golf Shop

Booking of theatre tickets, tours and rental carsCustomer Service and general informationCar parkingPorter

Assisting groups on arrival and departure of the HotelConcierge DutiesPorterCustomer Service and General information