Mark Osowski Email & Phone Number

Brook Park, Ohio

Sales and service in profile cutting machines, cutting machine retrofits, CNC repairs and peripheral products.

Cleveland/Akron, Ohio Area

Worldwide business development activities focused in the shape cutting market.

Responsible for guiding product development to achieve new market objectivesOversee the market launch in marketing and production of new productsManage inside sales and application engineering for the development of new strategic marketsInterface with end users, distribution channels and OEM partners to collect "voice of customer" when defining new products and researching markets for growthSupervise technical support and field service to optimize customer satisfaction by cutting wait time and ensuring successful problem analysis by technical support specialistsDevelop specifications for new products and defining financial analysis to show market viabilityForecast sales for new products and setting list prices for maximum profit marginDevelop market launch plan to meet stage-gate development processAssist with product branding and designResponsible for new product literature content and technical communication with markets servedCoordinate marketing efforts to promote new and existing products in our fieldWorking with engineers, new business development managers, and sales to produce control and process technology for tomorrow

Managed distribution channels throughout North America, Mexico and South AmericaDeveloped new OEM partners and strategic distribution channelsAchieved Burny's two highest booking years in the history of CMCMade sales presentations and taught technical seminars for key distributorsResponding to customer's needs by providing them with technical support when necessaryQuoted large retrofit opportunities directly with end usersDeveloped Burny's presence in the waterjet market

Created language translation utility in Visual Basic 6.0Improved Visual Basic utility for PC based control registration in productionMaintained existing product lines currently in productionServed as new product development team Lead for:•Burny Phantom ST (2004)•Burny Phantom (2003)•Burny LCD Plus (2003)•Burny 10 LCD (2001)Team lead responsibilities include:•Developing and adhering to schedule•Responsible for meeting cost target set by sales and marketing•Coordinated software and hardware engineering efforts•Allocated resources to meet specified task timeline•Member of Burny CRT team (1997)•Developed Digisaf 500 for French OEM (1999)