Mark Oster Email & Phone Number

Milton, Delaware, United States

• Member of Professional Services team for Bridgehead Software• Perform customer consultation services with regards to Bridgehead data protection and data archiving products• Plan and design solutions for customers infrastructure and implementation of data protection and archiving.• Project management for professional services to be implemented as well as pre-sales analysis• Build and configure SQL servers and Windows server platforms and perform Bridgehead software installations and configurations.• Implement data protection (RAPID/Bridgehead backup) solutions for Meditech systems• Implement data archiving (Bridgehead FileStore) for Meditech SCA archiving systems.• Provide support for all Bridgehead RAPID products and be escalation for Bridgehead support team.• Configure Bridgehead software to work with Meditech approved storage systems such as Qorestore, Pure, VNX etc..• Configure backup/data protection for various types of platforms to include VMware virtual servers, Hyper-V, physical Windows servers, Linux servers, Exchange and SQL servers as well as perform restores.• Assist with disaster recovery.

Linthicum, Maryland, United States

• Managed core operating systems including server builds both physical and virtual, virtualization of existing physical servers and patching/upgrades.• Provided engineering and buildout of new hardware and software platforms• Installed/Configured and managed data protection systems to include Commvault environment.• Support installation and backup of SAP accounting software environment

Baltimore, Maryland Area

Responsible for managing Disaster Recovery for Johns Hopkins Bayview. This included designing and implementing the DR plan for Bayview, testing Disaster Recovery both onsite and offsite at our Disaster Recovery location - SunGard Availability Services in Philadelphia, PA. This included documenting process and testing results.Performed thorough analysis of existing backup/recovery environment. Redesigned backup system to include complete overall of backup systems for both the Wintel and Meditech environments. Changed from backup to tape to disk to disk backup systems for Wintel utilizing Commvault Simpana 10. Utilized Bridgehead software to manage backups of Meditech.Migrated existing Citrix 4.0 PS to Xenapp 6.5. Managed Bayview's portion of Enterprise server farm. This included publishing applications, managing user access and troubleshooting issues.Provided project management for various enterprise and departmental initiatives. This included analysis of new engagements, system upgrades and existing servers.Provided 24hr/day weekly on call support as a part of an on call rotation for entire Johns Hopkins Bayview campus supporting 5000 + end user devices and over 200 servers.Managed 50+ servers for security patches, OS upgrades, firmware upgrades.Provided support for entire JHBMC Virtual server farm on VMware 5.5. Converted 50+ physical servers to virtual servers using converter tool.

Halethorpe, Maryland

Managed Disaster Recovery for Enterprise. Managed the network infrastructure to include the MPLS VPN between terminals located nationwide connected via CISCO switches and routers..Managed internal network, internet connectivity and telecommunications using all CISCO equipment..Managed Internet security using CISCO ASA and Blue Coat Systems security.Designed, configured and installed Citrix 6.5 server farm for access via terminal users over VPN,Assisted with email conversion from Lotus Notes to Exchange 2007.

Served as technical consultant and engineer for various clients.Project management for various clients.Installed/configured/maintained network servers and infrastructure for various clients.Disaster recovery for various clients.

Westminster, Maryland

Managed all aspects of Information Systems at LCNI's location in Westminster, Maryland. This location published the following; Carroll County Times, Homes Magazine, Community Times etc..

Provided onsite support and Local Area network support for all Switches, servers and desktops for all WT&P locations (including Baltimore, Towson, D.C. and Columbia). Installed, upgraded network infrastructure from 10 base T to 10/100 fast ethernet. Managed Novell 3.x and 4.x environment as well as MS Windows 3.51 and 4.0 servers including SQL 6 and Sybase 10.x. Managed document management system running PC Docs on SQL and Sybase in both Windows and Netware environment. Installed/configured MS Mail for email.

Handled creating monthly, quarterly and yearly financial statements as well as preparation of Blue and Yellow books for regulatory insurance requirements.

Performed audits on DOD proposals submitted by Defense Contractors.Attended meetings with DOD and contractor regarding proposals.

Ms, Management Information Systems

Bs, Accounting/Economics