Mark Osterholt Email & Phone Number

Augusta, Georgia, United States

Augusta, Georgia, United States

Applied strong cyber security, Defensive Cyber Operations (DCO) and networking domain knowledge to support cyber related content development and delivery for training products. Products to supported are associated with analytics and applications related to modeling, threat analysis, and direct customer mission support. Regular activities consisted of research and content gathering, content development, and training. Responsible for understanding Big Data Platforms technology/capabilities and championing them accordingly, designed content to optimize learning using visual, audio and interactive learning tools. Conducted advanced user training courses and curriculum in cyber hunt, log analysis, intrusion investigation, tool / platform usage, and other relevant topics, through use of lectures, demonstrations and hands-on lab exercises. relaying complex concepts, processes and methodologies. Conducted research and collaborate with subject matter experts for technical training development. Created redesigned and optimized training material for traditional and web-based learning. Targeted content to specific audiences and focus on trending topics.Key Achievements:• Rapidly learned applications on the BDP to a level that allows for intelligent conversations on the subjectmatter.• Improved the Administrative Tracker to provide a expedited and accurate information report on the training event.• Stepped up to deliver a demonstration on an application to stakeholders, on a very short notice.• Created a tracking system for steps / tasks for Training Deployment.• Developed an internal Standard Operating Procedure for Knowledge Management and Training Deployment.• Multiple times during survey response, there was mention of being an important or favorite instructor, indicating good understanding and connection with the customer.• Took the lead on learning and developing new course materials on new upgrade features to inform the customer of new and upcoming system updates

Augusta, Georgia, United States

Responsible for assisting the COO with developing, communicating, executing, and sustaining end user operability. Focus is on developing technical and instruction collateral for the customer to learn and utilize the company product to the best of their ability and engaging with end users to ensure proper functionality and ease of use for the capabilities that the company designs. Performs end user testing, develops instructional and technological collateral, meets with end users to receive feedback on systems, works closely with the development department to improve current capabilities, briefs customer leaders and engages with the open market to gain interest in the company’s products. Key Achievements:• Conducted weekly on-site meetings with end users and supervisors to attain feedback on the systems, resulting in working with the development department to resolve issues and improve user experience.• Leads bi-weekly meetings with the Senior Executive Service lead for the company’s contract.• Designed and implemented a complete renovation of an Offensive Cyber Operation Capability to improve end user engagement and operability.• Developed, coordinated, and executed multiple critical contract milestones resulting in company revenue in excess of $2,717,301.00.• Created technological and instructional collateral for Offensive Cyber Capabilities, Managed Attribution Systems, Artificial Intelligence Systems, Unified Communications as a Service Capabilities and Persona Management Systems.• Engaged with multiple National Agencies to deliver on-site training and support, resulting in the effective use of the company’s capabilities.• Redesigned the company’s knowledge management system to better improve training materials and customer engagement.• Conducted end user testing to improve the company’s capabilities to deliver the customer the best product available.

Responsible for the training and supervision of Expeditionary Cyber Operators. Focus is conducting Expeditionary Offensive Cyber Operations and Cyber Electromagnetic Activities and training/qualifying subordinates to conduct such actions as well. Performs Cyber Electromagnetic Operations and Command, Control, Communications, Computers Intelligence, Surveillance and Reconnaissance (C4ISR).Key Achievements:• Heavily assisted with development of the Expeditionary Cyber Operator (ECO) Joint Qualification Record (JQR) and trained 7 personnel to achieve their qualification as an ECO. • Served as an ECO for ECT-05 in support of Information Warfare mission and training requirements; coordinated and trained Soldiers on technical and tactical cyber tactics, techniques and procedures (TTPs); maintained positive control and accountability of equipment in excess of $200,000; was responsible for the health and welfare of one Soldier.• Built trust and integrated with 2-506 Recon Platoon during JRTC 21-10; enabling remote access operations.• Conducted intricate training on multiple Cyber weapons systems; trained 16 Soldiers on how to successfully implement equipment.• Technical and tactical ability exceeds those of his peers; assisted in developing Expeditionary Cyber Operator(ECO) training programs adopted for incorporation throughout 915th Cyber Warfare Battalion.

Augusta, Georgia, United States

Accountable for the training and operational management of Soldiers, required by the United States Army, at a battalion level. Focal point in guaranteeing Soldier’s training requirements are met and dictating the flow of operational needs to the organization. Operates using multiple Army systems to assign and conduct training and exercises to ensure the unit is in a state of readiness and full operational capacity. Key Achievements:• Served as the Battalion Training Manager for the 915th Cyber Warfare Battalion in direct support of Army Cyber Command (ARCYBER) training requirements; coordinated the use of installation facilities and resources supporting unit training and operational needs; coordinated long range forecasting of ammunition and land requirements; coordinated Army and vendor training requirements for 166 personnel.

Augusta, Georgia, United States

Responsible for the design and creation of cyber target networks in order to train for operations. Area of expertise was conducting offensive cyber operations in support of Army Combatant Commander’s requirements. Performs tasks such as conducting Cyber Electromagnetic Activities to aid in operational requirements and producing specially technical environments to train and qualify Soldiers on cyber operations.Key Achievements:• Served as a Team Leader for the Expeditionary Cyber Support Detachment (ECSD)• Supported United States Army Cyber Command (ARCYBER) objectives in the execution of Cyberspace andElectromagnetic Activities (CEMA) Support to Corps and Below (CSCB) rotations at the National Training Center(NTC); executes Computer Network Exploitation (CNE) in support of the Combatant Commander's requirements;conducts passive and active target refinement, processing, geo-location, and collection operations against enemydigital systems.• Instructed Soldiers to modify, design, and field tactical cyber field kits under duress; increased equipment readinessfor OCO effects.• Led an Expeditionary Cyber Operator Team for NTC 19-03; executed three OCO missions in support of BCTkinetic operations.• Fielded and maintained OCO infrastructure during NTC 18-08; resulted in six successful OCO operations andoverall mission success.• Developed network training for 12 Soldiers; increased Detachment's aptitude in networking protocols, tradecraft,and Cyber capability employment.• Led an ECT during NTC rotation 19-03 to provide Cyberspace effects in support of BCT operations; recognized byARCYBER Deputy CG for excellence.• Instrumental in the setup of OCO infrastructure during NTC 19-03; contributed to the realism of a complex CEMARotation.

Augusta, Georgia, United States

Supervises and conducts full-spectrum military Cryptologic digital operations. Performs initial Cryptologic digital analysis to establish target identification and operational patterns; identifies, reports, and maintains Intelligence information in support of Commander's Intelligence Requirements.Key Achievements:• Achieved certifications and training to become an Interactive on Net Operator.

Pensacola, Florida, United States

Completed Joint Cyber Analysis Course (JCAC) with D Co., 344th MI BN at Corry Station, Florida.

Columbia, South Carolina, United States

Completed Basic Training with D Co. 2-13th at Fort Jackson in Columbia, SC