Mark Paterson
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Mark Paterson Email & Phone Number

Technical Support Engineer at Itron | Java, C#, .Net, AWS | Code Detective at Itron, Inc.
Location: Greater Melbourne Area, Australia, Australia 6 work roles 1 school
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Role
Technical Support Engineer at Itron | Java, C#, .Net, AWS | Code Detective
Location
Greater Melbourne Area, Australia, Australia
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Who is Mark Paterson? Overview

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Mark Paterson is listed as Technical Support Engineer at Itron | Java, C#, .Net, AWS | Code Detective at Itron, Inc., a company with 5406 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Mark Paterson.

Mark Paterson previously worked as Technical Support Specialist at Itron, Inc. and Application Developer at Red Energy. Mark Paterson holds Bachelor Of Science (B.Sc.), Computer Science, Gpa 81 from Monash University.

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Itron, Inc.

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About Mark Paterson

Hey there! I'm Mark, a Support Engineer Developer based in Melbourne. I have a passion for all things Science Fiction and Fantasy, and at the moment, I am exploring the Cosmere Universe by Brandon Sanderson. When I'm not coding, you can find me practicing Yoga and Pilates to keep my mind and body in balance.With over 6 years of experience in the tech industry, I specialize in Java, .NET and AWS. I love solving complex problems and finding efficient solutions. My curiosity and eagerness to learn have helped me stay up-to-date with the latest technologies and trends.Throughout my tech career so far, I have spent 1.5 years doing Software Development and 5 years as an Support Devoloper Engineer.My biggest accomplishment as a developer was when I automated a manual billing process that took 2 to 3 days for the operations team each month. To accomplish this I had to:- Extract meta data out of pdf files- Upload the meta data to a Google Drive Sheet that needed to be checked by operations- Use the data from the Google Sheet to run a script that sent out one or more emails to each customerI was in charge of the full Software Development life cycle from requirements gathering to deploying to production and what I most valued about the experience was the ability to meet with the actual users of my project and see real world impact that I could make.As a Application or Production Support Analyst or Engineer, I mostly focused on Java based web services, both Spring Boot and J2EE applications. As well as Pega web applications. My biggest strength in support was the ability to write knowledge based articles myself as I investigate my tickets. By writing these knowledge based articles, I was able to mentor fellow Support Engineers, as well as be a Subject Matter Expert (SME) to assist the rest of the Engineering.I strongly believe in the power of teamwork and collaboration. I enjoy working in a dynamic environment where I can exchange ideas and learn from my peers. I am always open to new challenges and opportunities to expand my skillset.Let's connect and chat about potential opportunities! Looking forward to meeting like-minded professionals and building meaningful connections. Cheers!

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Mark Paterson's current company

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Itron, Inc.
Itron, Inc.
Technical Support Engineer at Itron | Java, C#, .Net, AWS | Code Detective
liberty lake, washington, united states
Website
Employees
5406
AeroLeads page
6 roles

Mark Paterson work experience

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Technical Support Specialist

Current

Melbourne, Victoria, Australia

- Provide Support for.NET applications with Oracle databases- Setup a roster and organised email notifications to help make monitoring incoming Salesforce cases. Reducing the teams workload by 2/3.- Created a Confluence knowledge base from scratch writing over 400 articles. making it easier to find and share information.- Created some scripts to assist a.

Apr 2024 - Present

Application Developer

Melbourne, Victoria, Australia

- Design, develop and unit test end to end software integration application using Groovy, Spring boot and Apache Camel, responsible for all facets of the SDLC- Overcame a permissions roadblock by enabling seamless Google Drive file operations in the Camel application, resulting in increased productivity and faster file access for our customers- Saved 2-3.

Mar 2022 - Jul 2022

Software Engineer

Melbourne, Victoria, Australia

- Develop, debug and troubleshoot both Java and Pega web applications with a microservice architecture communicating with APIs - Empowered fellow engineers to achieve their goals by providing expert guidance and direction, resulting in increased productivity and client satisfaction- Increased team productivity by contributing to over 350 knowledge-based.

Jan 2021 - Mar 2022

Software Engineer

- Redflex was acquired by Verra Mobility in June 2021- Developed, Supported and Tested J2EE WebSphere application- Migrated an existing production environment to a new data center collaboratively as part of a cross functional team

Jan 2019 - Mar 2022

Graduate Engineer

South Melbourne

- Managed the Java back-end web services using WebSphere, Oracle, SoapUI, SVN, git, JSP- Involved in testing and release management- Provided production support for existing customers

Mar 2017 - Jan 2019

Analyst

20/303 Collins Street

- Java web developer using Spring and Hibernate frameworks- Saved data captured by the front end of the application to the relational database

Dec 2015 - Jun 2016
Team & coworkers

Colleagues at Itron, Inc.

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1 education record

Mark Paterson education

FAQ

Frequently asked questions about Mark Paterson

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What company does Mark Paterson work for?

Mark Paterson works for Itron, Inc..

What is Mark Paterson's role at Itron, Inc.?

Mark Paterson is listed as Technical Support Engineer at Itron | Java, C#, .Net, AWS | Code Detective at Itron, Inc..

Where is Mark Paterson based?

Mark Paterson is based in Greater Melbourne Area, Australia, Australia while working with Itron, Inc..

What companies has Mark Paterson worked for?

Mark Paterson has worked for Itron, Inc., Red Energy, Verra Mobility, Redflex, and Rice Warner.

Who are Mark Paterson's colleagues at Itron, Inc.?

Mark Paterson's colleagues at Itron, Inc. include Bill Mastrude, Emily Espinosa, Priyadarshini Pany, Wardoyo Wardoyo, and Eric Conger.

How can I contact Mark Paterson?

You can use AeroLeads to view verified contact signals for Mark Paterson at Itron, Inc., including work email, phone, and LinkedIn data when available.

What schools did Mark Paterson attend?

Mark Paterson holds Bachelor Of Science (B.Sc.), Computer Science, Gpa 81 from Monash University.

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