Mark Phillips Email & Phone Number

Conway, AR, US

Little Rock, Arkansas Area

Conway, Arkansas

Self starting and highly motivated, top producing service advisor.Increased the average customer paying dollars per repair order from $232 in 2015 to $297 in 2016, a 28% increase, demonstrating the ability to retain customer relationships while increasing profits. Managing warranty related repairs to ensure they are profitable and that no losses are.

Conway Arkansas

Managed parts orders for dealer inventories, working with the service department to complete customer repairs in a timely manner.Managed payroll and purchase orders for shipping and receiving of parts as well as any items for sales and service department as needed. Began implementing new inventory control assessment in order to get control and clear up any.

Designed and executed a residential program for cosmetic exterior cleaning of mold, mildew, algae, dirt, and other stain removal. Built and grew the business as an owner and operator reaching out to new potential customers for contracts. Profitably cleaned concrete and other solid surfaces including, decks, fences, patios, brick, siding, fleet, heavy.

Little Rock, Arkansas Area

Eliminated an extensive list of FDIC audit findings that the bank had been instructed to correct during routine auditing of property evaluations and appraisals. This list consisted of incomplete and nonexistent files, most of which were repeat items from previous audits. Eliminated deficiencies in order to comply with government regulations and keep the.

Conway Arkansas

• Trained to find discrepancies in inventories and billing/receiving. Through this training I discovered and proved that a major internal theft operation was happening in another store resulting in over a $25,000.
• Consistently met and exceeded monthly personal sales goals for commercial accounts and retail business.
• Ensured customers were served professionally by team members at all times in accordance with company policies.
• Ensured team members were scheduled, clocking in and out in accordance with company policy, within dress code and performing available customer services correctly and in a timely manner.
• Ensured store closing was performed as specified by company policy, performed day end deposit procedures and verified deposits nightly. Oversaw transactions such as cash refunds, account credits, warranties, and.
• Ensured that (RTT) Right Track Training for team members was scheduled and training objectives were met as set forth by regional management.

Bachelor'S Degree, Business Administration And Management

Master'S Degree, Business Administration And Management,