Dynamic management approach, with an ability to adapt quickly to changing environments. Experienced in multi-site management with both large and small teams consisting of Cleaning and Security colleagues. Extensive experience in training new managers coming into a business on all aspects of the role, including payroll, H&S, and HR policies. Highly experienced in dealing with complex Disciplinary Hearings and Grievance issues, which required up-skilled knowledge in all matters of D&G and employment law.Excellent people management skills, including promoting colleague engagement, and with an ability to develop and nurture future talent. Self-motivated, and I am a firm believer in taking ownership and work to a “see it first, see it through” philosophy. Experienced in providing excellent customer service to clients, building trust and confidence through delivery of service and excellent standards. Always looking to drive standards by coaching colleagues to be the best they can be. As with any business, your results are only as good as the team working for you!