Mark Potter Email & Phone Number

Menlo Park, CA, US

San Francisco, California, United States

Burlingame, California, United States

• ERP Management
• Led implementation of company-wide ERP (ePS Pace) infrastructure.
• Served as a liaison between all departments, facilitating communication and collaboration to ensure effective integration of the ERP system with other business systems and applications.
• Worked closely with technical teams to coordinate integration efforts with other applications, including warehouse management, accounting, and digital storefronts.
• Improved efficiency of order entry by 60% by utilizing templates and integrated ERP tools.
• Created and modified integrated forms using HTML, XPath, and Velocity.

Greater Grand Rapids, Michigan Area

• Responsible for 6 departments with 200 employees and 7 direct reports, with P&L responsibility for $27M budget.
• Reviewed, negotiated, and approved all supplier contracts and agreements, resulting in cost reductions of over 30%.
• Custom built production machines and automated processes to package unique products, enabling material and shipping cost savings.
• Streamlined the pick and pack process by 25% (over 10,000 SKU’s) by reorganizing pick order sequencing and improving item locations.
• Reduced raw goods inventory costs by 30% by developing accurate forecasting models.
• Reduced finished goods inventory by 45% by using digital equipment and implementing aging reports that drove manufacturing decisions.

Greater Grand Rapids, Michigan Area

• Ensured network uptime of 99.9%.
• Implemented and managed ERP system and maintained legacy data systems.
• Developed digital storefronts for print production and order fulfillment.
• Integrated internal production processes with 3rd party solutions – Zazzle, Custom Ink.
• Negotiated contracts and agreements with service providers.
• Transitioned from MS Office to Google Apps, saving over $100,000 annually.

Greenville, MI

• Led all operations, including production, finance, customer service, and IT.
• Improved profitability and morale.
• P&L responsibility.