General Manager, Technology & Communications
Emergency Services Telecommunications Authority
Esta.Vic.Gov.Au
Responsible for Victorian shared service providing ICT support for Emergency Services Call and Dispatch. Including architecture planning, mission critical 7x24 ICT service delivery, the Program Management Office, ICT Strategy and technology innovation, senior stakeholder engagement, NOC management, telecommunications, ITIL 3 aligned process improvement, and provision and support of ICT networks and infrastructure.