Mark Pratt Email & Phone Number

Nottingham, United Kingdom

Part of the Digital Business Team within Digital Services (prev. ICT Services), whose role is to implement a clear IT business planning and delivery culture throughout the organisation, ensuring good practice and value for money in the design, procurement, and implementation of IT developments.Developing Business solutions in line with core business processes, responsible for supporting managers across the Trust in the development of solutions contributing to Business Cases and Service Investment Proposals (SIPs).Account Manager to the Clinical Support Division.Supporting all aspects of IT Service Delivery, inc:✔ Management of Operational Level Agreements (OLAs)✔ Management of Additional Service Requests (ASRs)✔ Management of the Digital Services Portfolio and Services Catalogue✔ Assisting the development of SIPs and ASRs✔ Providing impact analysis where IT requirements change or new processes are introduced✔ Assessing the impact of changes to data capture or Information provision, providing guidance regarding changes to working practice✔ Working with managers and other healthcare professionals to understand their business needs and IT requirements using recognised Change Methodologies✔ Accountable for providing advice regarding the Department of Health data standards and definitions✔ Accountable for the translation of complex national Information mandates into local terminology✔ Leading teams in the piloting of IT changes and developments providing 'proof of concept'✔ Contribute to the development of the Digital Services Annual Plan and Cost Improvement Strategies✔ Advise managers of the internal charging mechanism to enable Digital Services to ensure new and ongoing work is appropriately costed and charged✔ Manage the IT requirements for community services✔ Support the achievement and reporting of local and national targets✔ Recommend how the service can be further improved and supported✔ Deputise for the Head of Digital Partnerships

Nottingham, United Kingdom

This is my first role following the NHS Graduate Management Training Scheme where I continued my work within the ICT Services Directorate at Nottingham University Hospitals NHS Trust.In this role I continued to work on the Trust’s deployment of the Medway PAS (Patient Administration System), this being the first step towards a full Electronic Health Record over the following 5 years. The Trust employs 13000 staff with around 6000 staff who were to be impacted by the deployment. The project involved moving from two separate legacy systems across two campuses to a single system. Overall, it was a high profile project, rich with development opportunities.During the project I sat within the Business Change and Continuity workstream, helping to ensure that key project milestones were met. I worked closely with the many Healthcare specialties that the Hospital provides, ensuring the new system was fit for purpose and that the identified benefits for both staff and patients were realised.As part of the project I volunteered to act as PPI (Patient and Public Involvement) Coordinator and recruited a total of 5 Patient Representatives to give input into the project.Following the main PAS implementation I also led on the successful deployment of Outpatient Self-check in Kiosks. So far the deployment has involved the installation of a total of 11 kiosks across two of the Trust’s campuses, with a further 9 planned for Summer 2015.You can find the Trust’s website here: http://www.nuh.nhs.uk

Nottingham, United Kingdom

NHS Trust providing services to over 2.5 million residents of Nottingham with a yearly income of £781 million.✔ Final work placement as part of the NHS Graduate Management Training Scheme.✔ Working on the trust-wide deployment of the Medway PAS (Patient Administration System).✔ Work within the project management team, providing support for the project management processes✔ Utilise PRINCE2 methodology to ensure best practice, standards, tools and techniques are in place.✔ An over-arching project role, providing guidance and expertise on cross cutting areas.✔ Also led on trust-wide stakeholder engagement and communications.

Nottingham, United Kingdom

A comprehensive two-year programme to equip graduates with the expertise needed to become successful leaders within the NHS.✔ Real life work experiences complemented by a specialist education and wider management development programme.✔ Challenging work placements enable new managers to develop the skills and confidence required to lead the on-going transformation of NHS services.✔ Trainees are supported to achieve both a masters and a post-graduate qualification.✔ The Health Informatics specialism includes four key areas: the coding, collection and storage of data; the development of technology and systems to process, distribute and present data; the management of data; the contextualising or mobilising of information.

Nottingham, United Kingdom

Primary Care Trust responsible for the healthcare of 660,000 people with a yearly budget of over £1 billion.✔ Second work placement as part of the NHS Graduate Management Training Scheme.✔ Part of the Public Health Directorate.✔ Project exploring the potential to develop, and to develop where applicable a framework to enable the PCT to fulfil its responsible authority status in alcohol licensing decisions.✔ Led on a large project from beginning to completion; this involving planning, implementation and evaluation.✔ Opportunity work in an organisation during a period of transition from the NHS to the Local Authority.✔ Required significant joint-working with other organisations both within and outside of the NHS.

Nottingham, United Kingdom

Primary Care Trust responsible for the healthcare of 325,000 people with a yearly budget of £500m.✔ First work placement as part of the NHS Graduate Management Training Scheme.✔ Member of the Acute Contracts, Performance, Productivity and Efficiency team.✔ A strategic role providing analytical support in areas of work such as contract monitoring and validation, performance metrics, QIPP and statutory reporting.✔ Comprised of the collation, analysis and presentation of health information; developing skills using software such as Microsoft SQL Server, Access, Excel and other in-house software.

Nottingham, United Kingdom

One of the UK’s most successful function bands performing at weddings, private parties and corporate events across the UK.✔ Design and manage the band’s website and other media content.✔ Attend the majority of gigs scattered around the UK undertaking a varied range of tasks.✔ Assigned roles include Deejay, Photographer, Sound Technician, Client Liaison, Driver and Security.

Nottingham, United Kingdom

Long-established and successful online business selling furniture and designer goods to retailers and customers throughout the UK and internationally.✔ Responsible for all aspects of the company’s eBay shop and numerous e-commerce websites, whilst helping to maintain a strong online presence.✔ Maintain a rapidly expanding network of computers.✔ Responding to emails and phone calls from worldwide customers requiring excellent customer focus with a confident and courteous telephone manner.✔ Other tasks include photography, image editing, website content creation, marketing & sales.

Nottingham, United Kingdom

The world’s largest producer of model and beauty pageants.✔ Head of the IT Department managing a small team.✔ Regularly assisted company President and exclusively entrusted with confidential Governmental information.✔ Fully responsible for all aspects of the company website: maintained 200 domains and reduced company expenditure by decreasing the web storage and bandwidth requirement.✔ Solely responsible for maintenance of the computer network and servers.✔ Liaising with governments and competition applicants from all over the world.✔ Set up remote access across the network providing support both internally and out of hours.✔ An array of other tasks included DVD authoring, brochures, press releases and data backups.

24hr personalised first-line support and web/graphic design service for homes and offices.✔ Continued helping Progressive Internet; working on a freelance basis.✔ Worked accurately and at speed whilst still meeting the needs of the customer.

Chepstow, Monmouthshire, Wales

Web Design, Development and Marketing Company.✔ Took a key role in with a range of jobs associated with the web design sector including dealing with compliance issues and errors.✔ Duties included image creation and manipulation, eBrochure development and PDF creation.

Liverpool, United Kingdom

IT Helpdesk providing first line technical support to international business customers.✔ Confidently navigated through in-house software packages.✔ Voluntarily developed a website and wrote the content to assist colleagues in diagnosing and resolving customer’s problems.✔ Successfully completed over 40 Computer Based Training courses.✔ Relished the opportunity to take on additional responsibilities and learn new skills within a commercial environment.

Msc, Health Informatics, Merit

Two-year master’s degree as part of the NHS Graduate Scheme graduating with a Merit (69%). Modules included: Electronic Health Records.

Leadership Programme, Leadership: Great Leaders, Great Teams, Great Results

A leadership development programme providing: ✔ A vision of what it means to be a great leader and a renewed desire to get there. ✔.

Introductory Certificate In Healthcare Finance, Healthcare Finance, Pass

E-learning modules for healthcare professionals to provide an awareness and understanding of aspects of NHS Finance. Modules completed.

Pgcert, Leadership And Service Improvement, 74%

One-year post-graduate certificate as part of the NHS Graduate Management Training Scheme. Final mark of 74% graduating in December 2012..

Pgcert, Leadership And Service Improvement, 74%

One-year post-graduate certificate as part of the NHS Graduate Management Training Scheme. Final mark of 74% graduating in December 2012..

It System Support Technician (Itsst), It, Hardware, Software, Networking, Health And Safety

13-week course working towards an ITSST Qualification designed to provide the knowledge and skills to understand, install, maintain.

Bsc (Hons), Games Computing (Software Development), 67% (Merit)

Four-year sandwich degree graduating with a 2:1 classification and a final mark of 67%. Units covered included 2D Graphics, Graphical.

A-Levels, Gcse'S, Art, Mathematics, Physics

✔ A-Levels: Includes Art [B] and Maths [D]. ✔ GCSE’s: 11 A-C Grades.