As a highly motivated and engaging leader, I am confident in co-ordination and oversight of day-to-day business activities in complex and geographically dispersed environments. I am adept at developing and implementing operating procedures, supervising incident response, managing customer expectations and co-ordinating services and resources in a timely manner. With extensive experience in heavily regulated environments, I am well versed in assuring ensuring compliance with organisational policies, procedures and governing state and federal legislations. As an effective communicator, I excel in fostering and maintaining strong and productive working relationships with customers, stakeholders and team members. Being positive in nature I always strive to lead by example and support team members to create proactive and effective outcomes.