Mark Ratliff is a Senior Project Manager, Enterprise IT Services at CVS Health. He possess expertise in pmp, business process improvement, vendor management, project management, crm and 11 more skills. Colleagues describe him as "Mark is a polished senior manager and project leader that has a great understanding of large scale IT integration. He was an excellent trusted advisor for finding the right solution to challenges with our Contact Center QA platform that had many complex dependencies on people, process, and technology. This is rare skill that we valued in our rapidly changing environment for new initiatives. I would look forward to working with Mark again to see him continue to progress in his… Show more" and "Mark Ratliff does an outstanding job of creating order out of chaos and building sustainable, mature process with very little resources at his disposal. At eTelecare, Mark took one of the most challenging system reliability challenges we had and completely stabilized the situation. He also took it further and established a very mature product ownership capability around one of our key client-facing platforms. No matter what situation you put Mark in, he will do an outstanding job due… Show more"