Mark Richards Email & Phone Number

Somerset

• Responsible for setting and meeting budgetary and sales targets• Controlling P+L accounts with attention to sales growth, food and labour costs and cash controls to contribute maximum profit to the bottom line• Nurturing talent and creating succession management to encourage personal development• Demanding the highest possible standard of customer service from all to maintain the smooth operation of the business• Maintaining good levels of staff relations through effective communication, leadership, fair and consistent discipline and motivation• Responsible for upholding and implementing all relevant health & safety legislations at all times• Upholding strict security control at all times• Regular communication with senior management• Sustain high levels of presentation within the restaurant according to company standards• Supervising, motivating and developing team reward and recognition programmes• Weekly/Monthly business controls analysis to produce a plan of action for following period• Recruitment and retention targets met and exceeded• Regular presentations written and delivered at Assistant and Shift Manager meetings• Regular evaluation of store management systems and goals to encourage continuous improvement• Writing and presenting of appraisals for staff and management, and setting targets for personal growth.

Stock Controls, Profit controls, Scheduling, Staff development, Recruitment and retention, ERC, HR, Communications.

• Responsible for setting and meeting budgetary and sales targets• Controlling P+L accounts with attention to sales growth, food and labour costs and cash controls to contribute maximum profit to the bottom line• Nurturing talent and creating succession management to encourage personal development• Demanding the highest possible standard of customer service from all to maintain the smooth operation of the business• Maintaining good levels of staff relations through effective communication, leadership, fair and consistent discipline and motivation• Responsible for upholding and implementing all relevant health & safety legislations at all times• Upholding strict security control at all times• Regular communication with senior management• Sustain high levels of presentation within the restaurant according to company standards• Supervising, motivating and developing team reward and recognition programmes• Weekly/Monthly business controls analysis to produce a plan of action for following period• Recruitment and retention targets met and exceeded• Regular presentations written and delivered at Assistant and Shift Manager meetings• Regular evaluation of store management systems and goals to encourage continuous improvement• Writing and presenting of appraisals for staff and management, and setting targets for personal growth.