Mark Roberts is a Service Delivery Manager at Horizon Power. He possess expertise in service delivery, it service management, disaster recovery, itil, infrastructure and 21 more skills. Colleagues describe him as "I have always found Mark to be an open and frank communicator, focused on outcomes and genuinely interested in the performance and well-being of his teams. Mark's feedback is always positive - praise where earned and rich constructive input on where to improve. Mark creates highly collaborative teams of people with complementary skills and seamlessly integrates vendors as a natural part of the team. A rare set of skills that always makes it a pleasure to engage with Mark on his… Show more" and "Mark is a continuousness improver who makes it his business to understand the business and the IT processes required for that business to operate. He is tireless in his devotion to get the job done right. It is all about the process and the refining of that process to achieve perfection every time. I enjoyed immensely working with Mark."