Mark Robichaud Email & Phone Number

Colleyville, Tx, Us

Irving, Texas, Us

The Expo Group ǀ 2008 – PresentChief HR Officer/Chief of Staff | Irving, TX Direct all company human resources and drive the strategic business planning process. Monitor financials, delegate daily responsibilities, and ensure overall success of the company’s growth strategy. Develop innovative HR strategies and run compensation, recruitment outsourcing, employee retention, succession planning, and change management activities. Manage daily operations, supervise the project management division, and oversee the customer account management department. Provide strategic direction, coaching, training, and executive support for the HR organization. Key Achievements:• Fluidly undertook executive partner role alongside COO and CEO and operated as day-to-day General Manager as needed. • Served as key liaison between executive management and a large tradeshow general contractor, facilitating communication flow between offices in Dallas, San Jose, Washington D.C., Las Vegas, and Chicago. • Doubled the company’s size within ten years by designing a lean, strong, and flexible operations approach to ensure constant growth.• Decreased turnover rates and strengthened employee engagement by developing short and long-term goals.

Us

Allied Waste, 2002 – 2008Regional Human Resources Manager | Seattle, WA Oversaw a $2B region consisting of 100+ companies and 6K employees, incorporating a vision and strategy for people, systems, and processes. Led HR management teams to streamline operations and created a positive employee experience across the Western continental U.S. Improved labor relations efforts across the Northwest by identifying potential liabilities, promoting union-free environments, and negotiating collective bargaining agreements. Key Achievements:• Expanded the region by 50% and served as critical component to the success of multiple mergers and acquisitions. • Settled all labor/union disputes for six years due to effective management of 50 labor contracts and resolution of 10-12 labor negations each year.• Successfully negotiated and concluded a three-year litigation involving 30+ individual employee cases. Efforts resulted in a mutually-beneficial settlement between the NAACP and Allied Waste’s union. • Spearheaded four reorganization efforts that led to streamlined workforce reductions, mergers, and acquisitions.

Albuquerque, Nm, Us

University of New Mexico Hospitals ǀ 2000 – 2002 Director of Human Resources Operations | Albuquerque, NM Drove the HR strategy for a major academic healthcare provider employing approximately 4K employees across three labor unions. Developed and executed companywide programs and incentives, including rewards and recognition review, workforce planning, culture, and organizational change. Contributed to the effectiveness of human capital through the design, communication, implementation, and measurement of HR initiatives, programs, and policies. Key Achievements:• Promoted to HR Director within first six months of tenure due to exceptional ability to lead a core team of 30+ employees responsible for all HR functions. • Generated a comprehensive compensation plan by conducting market analysis, internal equity reviews, and competitive wage structure completions. • Facilitated a critical employee merger of the University’s Health and Science center (500+ employees). • Reduced the turnover rate by 25% by managing a team of six recruiters responsible for 600+ open positions.

Master Of Business Administration (M.B.A.), Human Resources Management

Bachelor'S Business Administration (B.B.A.), Human Resources, Management, Business

Associate'S Of Arts (A.A.), Management