Assistant Manager
Current• Effectively Trained on average of 6 new employees every quarter using New hire onboarding process by completing all essential paper and performance-based training.• Thoroughly managed and delegated tasks for an average 12 employees per shift in order to reach daily goal of $5000+.• Prepared and organized key performance indicators like weekly, daily, and monthly business reports in a timely manner to ensure the Georgetown store succeeded company productivity standards.• Monitored and approved time and attendance using ADP workforce for an average of 12 employees daily to ensure all employees get paid correctly.• Responsible for handling and solving customer complaints. Implemented new Customer service strategies to decrease customer returns by 10% in the last quarter of previous year.
