Mark Rogers Email and Phone Number

• Providing diagnoses, troubleshoot, and repair for, printers, copiers,• Performing preventative maintenance and ongoing technical support.• Responsible for maintaining correct inventory.• Developing trusted relationships with numerous businesses and clients by providing excellentcustomer service to accounts.• Providing concise technical overview of critical situations to Management

• Provided diagnoses, troubleshoot, and repair for, printers, copiers,• Performed preventative maintenance and ongoing technical support.• Responsible for maintaining correct inventory.• Developed trusted relationships with numerous businesses and clients by providing excellentcustomer service to accounts.• Provided concise technical overview of critical situations to Management

Provided hardware technical field support on Canon equipment.• Performing preventative maintenance and ongoing technical support.• Responsible for maintaining correct inventory.• Provided support to team members on technical issues as the escalation specialist. • Provided network technical support on Post Sales Solutions.• Performed hardware and software diagnostics and repair on Fiery print controllersand E-Copy systems.• Provided support for professional services projects; project implementation andon-going technical support after placement.• Provided concise technical overview of critical situations to Management.• Provided on-going training to field technicians on networking and trouble-shooting skills.

Provided hardware technical field support on Canon equipment.• Responsible for performing preventative maintenance and ongoing technical support onCanon office equipment.• Responsible for maintaining correct inventory.

Providing hardware technical field support on Canon equipment.• Responsible for performing preventative maintenance and ongoing technical support onCanon office equipment.• Responsible for maintaining correct inventory.