Mark Rohrer Email & Phone Number

Harrisburg, PA

Harrisburg, Pennsylvania, United States

Provide excellent customer service by proactively identifying potential and existing customer needs. Determine and propose the best rates for customers based on their needs. Assist customers with timely follow up on questions and claims.

Oversee loading and sorting activities for overnight shiftComplete due diligence on loaded package carsComplete safety and compliance audits on hourly laborManage hourly labor schedules and hours

Harrisburg, Pennsylvania, United States

Worked on the store sales floor assisting customers (walk-ins and scheduled appointments) throughout the entire RV purchasing process. Applied excellent customer service and communication skills through multiple channels, including in person, email, phone, and web inquiries.

Obtain documents, clearances, certicales and approvals from local, state and federal agenciesCalculate quotes and educate potential clients on insurance optionsIdentify issues and take appropriate action to ensure speedy resolutionSpend ample time with each customer going over and explaining documents

Assisted customers with issuing state title and tagsPursued and obtained sales leadsRepresented dealership in purchases and sales at wholesale auctionsManaged Internet sales and communicationCoordinated monthly and holiday sale events

Shipped, received, unloaded and processed incoming materialsInspected materials and issued proper documentationManaged co-workers in accordance to DOD guidelines and safety protocolGathered, logged and monitored all shipping dataTranslated business needs and priorities into actionable logistics strategiesReceived all imported goods and checked product.

Bachelor Of Science, Business Administration- Marketing

Bachelor Of Science (Bs), Marketing

Education record