Experienced and detail-oriented Technical Writer with 19 years of expertise in the software industry. Adept at creating user-centric documentation, online help systems, release notes, and multimedia instructional materials. Proven leadership in managing complex documentation projects, collaborating with cross-functional teams, and delivering high-quality deliverables within deadlines. Skilled in using a wide range of tools and technologies to communicate complex technical information in understandable ways. Experienced in the use of video for user documentation, and interested in how to leverage artificial Intelligence (AI) tools to streamline the documentation process.Specialties: Screencast videos, online help, and user guides.
Listed skills include Robohelp, Online Help, Software Documentation, Framemaker, and 34 others.