Technical Support Consultant
Current
Nov 2019 - Present
AeroLeads people directory · profile
Erik Zilli Email & Phone Number
Technical Support Consultant
at
PeopleFluent
1 work email found
@peoplefluent.com
3 phones found area 800, 919, and 201
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Consultant
Location
Raleigh-Durham-Chapel Hill Area, United States
Who is Erik Zilli? Overview
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Quick answer
Erik Zilli is listed as Technical Support Consultant at PeopleFluent, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a work email signal at peoplefluent.com, phone signal with area code 800, 919, 201, and a matched LinkedIn profile for Erik Zilli.
Erik Zilli previously worked as Advisory Software Support Engineer at Amber Road and Tier II Client Support Specialist at Blackboard. Erik Zilli holds It from Alamance Community College.
Company email context
Email format at PeopleFluent
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{first}.{last}@peoplefluent.com
89% confidence
AeroLeads found 1 current-domain work email signal for Erik Zilli. Compare company email patterns before reaching out.
Profile bio
About Erik Zilli
Erik Zilli is a Technical Support Consultant at PeopleFluent. He possess expertise in troubleshooting, os x, windows server, microsoft office, computer hardware and 38 more skills.
Listed skills include Troubleshooting, Os X, Windows Server, Microsoft Office, and 39 others.
Current workplace
Erik Zilli's current company
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Peoplefluent
Website
AeroLeads page
5 roles
Erik Zilli work experience
A career timeline built from the work history available for this profile.
Advisory Software Support Engineer
Provide superior support to clients using Logistics module for Amber Road. Manage cases via SalesForce and provide timely updates. Querying data via Oracle SQL Developer, Putty, and Command Prompt. Analyze XML & EDI messages then provide recommendations in accordance to X12 . Work directly with L3,Implementation ,and Product managers via webex or JIRA. Lead External/Internal technical support meetings and/or case collaboration sessions.Create detailed technical documents to assist other analysts with resolutions for recurring problems.Participate in User Acceptance Testing (UAT) and Functionality Testing.
Mar 2017 - Nov 2019
Tier Ii Client Support Specialist
Support Blackboard’s web and iOS mass communication application, Connect 5 which can notify contacts via RSS, Phone calls, Facebook, SMS, Twitter, and Email. Troubleshoot issues via SalesForce and preform Database related tasks. Work closely with lower levels and Development team on HTML content issues, basic XML translation, excel data verification, and software bugs. Create tasks and bug tickets in TFS 2014 for Development evaluation. Use MSSQL and MySQL to compile reports requested by product managers or account managers containing school, city, and higher ED data. Worked with UK based development team troubleshooting a SMS only notification system based in Europe. Provide assistance to lower levels and Development on a regular basis.
Jun 2015 - Mar 2017
Eehr Technical Support
Provide Tier 2 Technical support working directly with Tier 1 Medical IT staff. Remote into client’s servers using SecureLink to troubleshoot issues, update SQL databases, and run services. Work closely with Development and Support teams. Used SalesForce CRM and to log detailed information on resolutions to the issues(Knowledge Based Articles). Use Windows Server 2003-2008 on a daily basis.
Oct 2012 - Jun 2015
Specialist
Provide excellent customer service while helping the customer explore their computing needs. I also do Mac and iOS troubleshooting.
Aug 2010 - Jan 2012
Team & coworkers
Colleagues at PeopleFluent
Other employees you can reach at peoplefluent.com. View company contacts →
SB
Steven Brewer
Colleague at PeoplefluentNashville Metropolitan Area, United States
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MM
Michael Monastiero
Colleague at PeoplefluentLynnfield, Massachusetts, United States
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CL
Christie Lambert
Colleague at PeoplefluentCary, North Carolina, United States
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BP
Brian Pope
Colleague at PeoplefluentRaleigh-Durham-Chapel Hill Area, United States
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MV
Michael Vogel
Colleague at PeoplefluentAustin, Texas, United States
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PS
Peter S.
Colleague at PeoplefluentWendell, North Carolina, United States
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KB
Kanika Bhatnagar
Colleague at PeoplefluentMedford, Massachusetts, United States
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DJ
Diane Jones
Colleague at PeoplefluentWilmington, North Carolina, United States
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SS
Susan Strauser
Colleague at PeoplefluentRaleigh, North Carolina, United States
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CH
Charles Hunter
Colleague at PeoplefluentRaleigh, North Carolina, United States
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Steven Brewer
Colleague at PeoplefluentNashville Metropolitan Area, United States
View →
MM
Michael Monastiero
Colleague at PeoplefluentLynnfield, Massachusetts, United States
View →
CL
Christie Lambert
Colleague at PeoplefluentCary, North Carolina, United States
View →
BP
Brian Pope
Colleague at PeoplefluentRaleigh-Durham-Chapel Hill Area, United States
View →
MV
Michael Vogel
Colleague at PeoplefluentAustin, Texas, United States
View →
PS
Peter S.
Colleague at PeoplefluentWendell, North Carolina, United States
View →
KB
Kanika Bhatnagar
Colleague at PeoplefluentMedford, Massachusetts, United States
View →
DJ
Diane Jones
Colleague at PeoplefluentWilmington, North Carolina, United States
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SS
Susan Strauser
Colleague at PeoplefluentRaleigh, North Carolina, United States
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CH
Charles Hunter
Colleague at PeoplefluentRaleigh, North Carolina, United States
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2 education records
Erik Zilli education
It
Alamance Community College
Education record
Wake Technical Community College
FAQ
Frequently asked questions about Erik Zilli
Quick answers generated from the profile data available on this page.
What company does Erik Zilli work for?
Erik Zilli works for PeopleFluent.
What is Erik Zilli's role at PeopleFluent?
Erik Zilli is listed as Technical Support Consultant at PeopleFluent.
What is Erik Zilli's email address?
AeroLeads has found 1 work email signal at @peoplefluent.com for Erik Zilli at PeopleFluent.
What is Erik Zilli's phone number?
AeroLeads has found 3 phone signal(s) with area code 800, 919, 201 for Erik Zilli at PeopleFluent.
Where is Erik Zilli based?
Erik Zilli is based in Raleigh-Durham-Chapel Hill Area, United States while working with PeopleFluent.
What companies has Erik Zilli worked for?
Erik Zilli has worked for Peoplefluent, Amber Road, Blackboard, Allscripts, and Apple Inc..
Who are Erik Zilli's colleagues at PeopleFluent?
Erik Zilli's colleagues at PeopleFluent include Steven Brewer, Michael Monastiero, Christie Lambert, Brian Pope, and Michael Vogel.
How can I contact Erik Zilli?
You can use AeroLeads to view verified contact signals for Erik Zilli at PeopleFluent, including work email, phone, and LinkedIn data when available.
What schools did Erik Zilli attend?
Erik Zilli holds It from Alamance Community College.
What skills is Erik Zilli known for?
Erik Zilli is listed with skills including Troubleshooting, Os X, Windows Server, Microsoft Office, Computer Hardware, Iphone, Ios, and Servers.
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