Mark R. Email and Phone Number
As a sales and service administration manager, I have a passion for driving business growth and customer satisfaction through comprehensive sales frameworks and strategies. I have a bachelor's degree in international business from The University of Akron and studied abroad with Hult International Business School, which equipped me with the global perspective and cross-cultural competence to forge new business alliances and navigate complex markets.In my most recent role at Lordstown Motors, I spearheaded and regulated the sales and service operations for the launch of the first all-electric pickup truck in the U.S. I devised systems for managing vehicle feature content and VIN configuration, designed and executed vital vehicle documentation, and upheld stringent compliance with federal, state, and local regulations and U.S. dealer franchise legislation. I also employed expert knowledge in Microsoft Office, HubSpot, and SharePoint, enabling efficient and effective project management and collaboration. I have a proven track record of delivering results, leveraging data insights to make strategic decisions, and fostering team collaboration and communication. I thrive under pressure and enjoy juggling multiple tasks and priorities. I am always eager to learn new skills and explore new challenges. If you are looking for a growth-focused professional who can bring sales and service skills to your organization, feel free to reach out. Let's connect and make great things happen together!
Driverge Vehicle Innovations
View- Website:
- driverge.com
- Employees:
- 114
-
Fleet Business ExecutiveDriverge Vehicle InnovationsGirard, Oh, Us -
Fleet Business AssociateWheels, Inc. Feb 2024 - PresentOhio, United States -
Sales & Service Administration ManagerLordstown Motors Jul 2022 - Aug 2023Lordstown, Ohio, United StatesI led comprehensive sales strategies, forging new alliances through initiatives like trade shows and client nurturing. I devised systems for managing vehicle content and VIN configuration, executed vital documentation, and ensured strict compliance with regulations. Utilizing expertise in Jira, Siemens Team Center, and SharePoint, I supported vendor relationships through 25-50% travel, enhanced business growth, improved logistics and customer satisfaction, achieved full regulatory compliance, and led successful recruitment and training initiatives for Sales and Service departments. I also managed the CRM (HubSpot), order system (Business Central), and Service Department portal. -
Service Parts AnalystLordstown Motors Nov 2021 - Jul 2022Lordstown, Ohio, United StatesIn this role, I spearheaded a launch campaign and market entry plan for the service parts division, ensuring the adherence of SBOM parts to engineering specifications. Co-developing a service interchangeability matrix, I guided Design and Release Engineers for optimal service stock investment. Overseeing electronic parts catalogs, vehicle build records, and service publications, I managed administrative permissions for Service Department software systems. Additionally, I evaluated component costs, procurement scheduling agreements, and maintained communication with suppliers for RFQs and aftermarket service support. Notable achievements include implementing a blended pricing strategy for market competitiveness, leading a successful launch campaign and market entry strategy, ensuring comprehensive service part requirements in the SBOM, and leveraging advanced MS Excel skills for efficient decision-making across departments. -
Assistant Store ManagerAutozone Sep 2019 - Nov 2021Warren, Ohio, United StatesIn this role, I ensured retail operations compliance with corporate policies, federal labor regulations, and profitability standards, overseeing scheduling for a diverse team of 12-15 employees. I steered Key Performance Indicator launches and market campaigns, optimizing business performance, and directed Business-to-Business commercial market segment coordination. Notable outcomes include achieving operational compliance, streamlining inventory management, spearheading successful product placement and store configuration strategies, minimizing inventory shrink, and managing quarterly Profit & Loss statements for financial oversight, leading to the store's recognition as the top performer in the region. -
Outside Account ManagerNewark Electronics Nov 2016 - May 2018Pittsburgh, Pennsylvania, United StatesIn this role, I significantly increased portfolio gross sales and profit margins annually, leading sales operations and overseeing customer engineering projects in Energy, Defense, and Electronics Manufacturing sectors. I collaborated with inside sales teams on customer site visits, pricing negotiations, and contract enforcement. Key responsibilities included forging strategic partnerships with customer R&D, Engineering, and Purchasing departments, aligning with product design life cycles and prototype deadlines. I also planned and conducted educational seminars and vendor events. Achievements include managing engineering projects for a portfolio of 70 clients, boosting gross sales from $7M to $10M annually, increasing gross profit margin by over 10%, and successfully navigating a 100% remote position with a 60-75% travel requirement, demonstrating flexibility and adaptability. -
Inside Sales Account ManagerNewark Electronics Jan 2016 - Oct 2016Richfield, Ohio, United StatesAs an inside sales agent, I focused on building and maintaining client relationships, meeting sales targets, and contributing to revenue growth. I used effective communication and product knowledge to articulate value propositions, leveraged sales tools for streamlined processes, and ensured accurate record-keeping. My adaptability and resilience were crucial in navigating the dynamic inside sales landscape. -
Fleet Sales ManagerAmerican Truck Equipment Co. Aug 2015 - Dec 2015Cleveland, Ohio, United StatesAs a Fleet Sales Manager, I researched, prospected, qualified and closed new fleet customer business for post dealership (aftersales) upfit solutions in a B2B channel sales environment. I built a portfolio of customers in the commercial fleet industry by working directly with fleet managers, owner/operators, local municipalities, and dealerships. I used consultative sales techniques to provide insights to educate customers on industry-leading products, emerging trends, and assist in providing a solution for the specific need of the fleet customer.
Mark R. Education Details
-
International Business -
International Business
Frequently Asked Questions about Mark R.
What company does Mark R. work for?
Mark R. works for Driverge Vehicle Innovations
What is Mark R.'s role at the current company?
Mark R.'s current role is Fleet Business Executive.
What schools did Mark R. attend?
Mark R. attended The University Of Akron, Hult International Business School.
Who are Mark R.'s colleagues?
Mark R.'s colleagues are Kenneth Richards, Jimmy Mckinley, James Madden, Scotty Stewart, Michael Nowman, Amy O'brien, Matt Smith.
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4tcfbank.com, comcast.net, chase.com, jpmchase.com
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Mark Norville
Cfo, Strategist And Aspiring Polymath, Experienced In Positioning Organizations In Attaining The Vision Statement.Milwaukee, Wi
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