Mark Ryba Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

SmartBug Media is a nationally recognized inbound marketing agency working to make clients successful in inbound marketing, creative, conversion rate optimization, growth-driven design, web design, PR, and sales enablement. We assist businesses in generating leads, increasing awareness, and building brand loyalty. Since 2007, SmartBug Media has been helping businesses increase sales leads, close more customers, and enhance the reach of their brands. SmartBug is one of a handful of HubSpot Diamond partners in the world and is the highest-rated agency in the history of the HubSpot ecosystem.

Frederick, Maryland

Managed all technical assets of both client and agency marketing deliverables and business intelligence initiatives. Led all company development efforts, including hands-on codebase development, UI design support, creation and enforcement of development team standard operating procedures, development team member assistance and education, and both client and agency server administration. Additionally served as the agency’s in-house photographer and videographer.

Frederick, Maryland

Produced strategic, impactful client deliverables and campaigns from the full spectrum of the agency’s service offerings, including website design and development, the creation of web content (copy, images, videos), management of contact lists, email campaign creation, social media management and more. Additionally served as the agency’s in-house photographer and videographer.

Frederick, Maryland

Garnered real-world experience assisting in the creation of marketing strategy and collateral for small-business clients. Regularly produced blog content in accordance with company SEO standards and promoted content on client social media accounts. Obtained the HubSpot Inbound Marketing Certification and HubSpot Software Certification. Additionally served as the agency’s in-house photographer and videographer.

Promoted coffee consumption by educating and helping customers. Sold coffee and brewing equipment, accessories, and supplies. Prepared and served a variety of coffee drinks, teas, pastries, sandwiches, and salads. Collaborated with team members in a high-stress environment, and delivered customer orders in a timely manner. Assisted customers with purchase decisions and gift ideas. Served as a subject-matter expert for those seeking coffee recommendations.

Emmitsburg

Facilitated social, academic, and personal aspects of student life to university residents. Developed a sense of community among residents as members of a floor or apartment building. Served as a positive role model to residents and peer staff members. Enforced the rules and policies of Residence Life and the University. Acted as a liaison between residents and the University administration.

Instructed snowboarders at the beginner to intermediate level in this seasonal role. Developed customer service and hospitality skills while assisting mountain patrons, both during class sessions as well as a staff representative around the mountain. Volunteered often with the mountain Children's Learning Center (CLC) snow school. Assisted with the youth (1-3-year-old) "Riglet Park" area to encourage young families to involve their children with snowboarding at the earliest opportunity.