Mark S. Email & Phone Number

Miramichi, NB, CA

Miramichi, New Brunswick, Canada

Miramichi, New Brunswick, Canada

Miramichi, New Brunswick, Canada

• Responsible for assessing human resource issues/needs of employers, identifying and coordinating timely interventions to meet those needs in areas such as recruitment, training, retention, and human resource management.
• Collaborate with colleagues (Employment Counsellors, Case Managers) and employers to facilitate Workplace Connections work placements for clients based on Employment Action Plan.
• Participate in the development and implementation of regional labour force development plans, strategies and initiatives aimed at meeting the needs of an evolving labour market.
• Collaborate within department and with various organizations within government (ie. ONB) to offer services to employers in their efforts to strengthen their workforce.

Miramichi, New Brunswick, Canada

• Offered vehicle financing and protection options to customers by providing a thorough explanation of all products and warranties available.
• Built rapport with lending institution representatives to drive business for the dealership.
• Above target penetration on extended warranty for new units for 2022 – 48% (target 45%)
• Gross profit margin per deal above target for 2022 - $2,158/unit (target $1,850)
• 2021 Q2 Mechanical Plus Plan (Extended Warranty) Contest winner in District.
• Prepared all documentation in a timely manner in accordance to lending institutions and manufacturer.

Central New Brunswick, Canada

• Responsible for providing excellent customer service to existing customers, while striving for organic growth through customer satisfaction.
• Identified and developed 10 new customer relationships within territory, accounting for $101,700 in incremental sales.
• Exceeded 2020 Q1 territory sales budget by $166k vs plan.
• Developed call schedule based on account delivery, volume, and key objectives.
• Forged strong relationships within all departments of the organization.

Miramichi, New Brunswick, Canada

Northern New Brunswick

Miramichi, New Brunswick

• Successfully relieved 3 Pre-Sell Sales Representatives in Northern NB for 14 weeks in 2015 when on vacation, sick leave, etc.
• Responsible for calling on large and small format accounts throughout district and ensuring proper inventory levels are maintained at store level.
• Led North Shore PCR innovation scorecard at 70% and exceeded volume plan by 2% when backfilling Miramichi route in Fall 2015.
• Successfully closed 49 innovation distribution gaps in 2015 while relieving Sales Representatives.
• Assisted in training and development of 2 newly hired part-time merchandisers in Miramichi.

Miramichi, NB

• Identified brand/company objectives and developed strategy required to deliver positive results. Responsible for managing $420k Brand Marketing budget to achieve objectives.
• Developed brand campaign, “New Brunswickers Talk Northumberland”, including mass media, community relations, social media and product development.
• Brand marketing activity contributed to 1 point market share gain and 2% volume increase in fluid milk market. Exceeded Northumberland budget target by +153,000L in 2014.
• Led research and development efforts to explore new product opportunities. Supported efforts to obtain funding from provincial and federal government.
• Managed 3rd party distribution of ice cream, yogurt, and juices. Highlights include increasing yogurt profit margin by 2% and introducing 3 Minute Maid skus for province-wide distribution.

Miramichi, New Brunswick

• Successfully relieved 9 Route Sales Representatives throughout Northern New Brunswick.
• Responsible for achieving weekly sales and unsaleable targets for appropriate route covered. Followed call cycle and developed relationships with small and large format customers.
• Planned inventory build-up according to promotional calendar and executed appropriate sell-in to accounts based on weekly sales activity and account volume.
• Championed HH4 Handheld Rollout and Organization Health Survey Review (Compensation) as District 5 Representative.
• PepsiCo Workplace Health and Safety Committee Representative 2010 – 2012.

Northern New Brunswick

• Responsible for the performance of the Northern New Brunswick sales territory, gained sales commitments from retail outlets, agency locations, on-premise/licensees, and community organizations.
• Managed territory budget of $200k (including partnership and key event spend) and increased territory volume and share each year; 2006 - +17% volume increase, 2007 - +14% volume increase.
• Grew Molson Draft Share in Northern NB by 15 share points in 2006 above set target
• Developed strategic partnership responsible for business development in Bathurst region resulting in 10+ share point gain over 2 years.
• Retail sku distribution in territory at 94% (highest amongst all New Brunswick Sales Reps).
• Increased Agency Store distribution by securing 85 new listings in 2007.

• Assisted HRM Sales Representatives and Field Marketing Mangers in successful execution of key priorities across all channels (retail, on-premise, grassroots).
• Managed a team of 20 Brand Ambassadors (Molson Extreme Team) responsible for executing brand initiatives across all channels.

Francais Langue Seconde - A2.2 (Elementaire 2) Lang 1405, French

CCNB Bolt Nord French Language Training Program

Bachelor Of Commerce, Economics